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For Companies At a Glance
- Tasks: Lead a hotel with 91 rooms and 6 meeting spaces, ensuring guest satisfaction and team engagement.
- Company: Join a legacy hotel company with over 60 years of experience in the UK hospitality industry.
- Benefits: Enjoy a competitive salary, bonus scheme, pension, and other hospitality perks.
- Why this job: Be part of an innovative team that values growth, creativity, and exceptional guest experiences.
- Qualifications: Proven leadership in hospitality, strong organizational skills, and a passion for guest service.
- Other info: Opportunity to drive membership and enhance the guest experience at our leisure club.
The predicted salary is between 43200 - 72000 £ per year.
About Us:
With a rich legacy of over 60 years, hotels are in our DNA. With unparalleled expertise in hotel acquisition, ownership, management, and investment, we own and operate hotels UK wide, with a diverse mix of our own and global brands. Guest focused and with our team central to our success, were proud of our history and where were going.
Innovative and passionate, we have the people and systems to support you to drive the best outcomes for our guests, our team, and our business. We want our people to grow with us and be part of our journey.
About the role:
An exciting opportunity for a General Manager to join our team. Youll have 91 bedrooms, 6 meeting rooms with capacity for up to 300, our restaurant and open lobby/bar. Whats more, our Active Life leisure club is currently undergoing refurbishment, and youll have the opportunity to drive membership (currently 1300 members), guest experience and commercial success!
Our General Managers are supported and empowered to take responsibility for every aspect of their hotel team engagement, the service that wows their guests and the engine that drives commercial success. They also:
- Establish clear performance goals and inspire, lead and coach the team to deliver the winning formula.
- Strive for operational excellence in everything they do.
- Drive the highest standards of safety for our guests and the team.
- Embed and bring to life our tools relating to but not limited to Operations, Health & Safety, HR & Training, Sales, Marketing and Revenue.
About you:
An inspiring leader with a burning passion for hospitality, you have a proven pedigree as a hotel leader and will be excited to take the hotel to the next level. You are:
- Innovative, creative and excited by change.
- A sociable character who your team will follow, yet also analytical, monitoring your business, forecasting the future, and driving the team to capitalise on all the right opportunities.
- Effective in time management, organised, and comfortable working in a fast-paced environment.
- An empathetic individual who builds the best relationships both with the team and the local market.
- Resilient and with the ability to keep calm/ bounce back when things dont go to plan.
- The face and the heartbeat of our hotel, who our guests and the local market know and our team want to follow!
Whats in it for you:
- A competitive remuneration package.
- Access to the company bonus scheme.
- Pension
- Various ancillary benefits common to the hospitality industry.
The Cairn Group's Holiday Inn Scotch Corner hotel is a historic redbrick manor within six miles of both the Green Howards Regimental Museum and Easby Abbey.
Guests can relax in a room with a flat-screen TV and complimentary Wi-Fi access throughout their stay, or unwind inside the hotel's Italian restaurant, casual bar, indoor pool or fitness centre.
Benefits:
IHG Staff Rate Scheme
IHG Friends & Family Rate
IHG Brand Training
Cairn Group Staff Discount Scheme
Retail and travel discounts
Recruit a friend Scheme
Induction and training programme
Star of the Month & Golden Ticket Award
Pension scheme
Cairn Academy' Training & Development Opportunities
Meals on Duty
Uniform
Cycle 2 work scheme*
(* Applies to positions above minimum wage)
AMRT1_UKCT
General Manager employer: Holiday Inn Darlington A1 Scotch Corner
Contact Detail:
Holiday Inn Darlington A1 Scotch Corner Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Show your passion for hospitality during the interview. Share specific examples of how you've inspired your team in previous roles and how you plan to drive guest experience at our hotel.
✨Tip Number 2
Familiarize yourself with our brand's values and recent initiatives. Being able to discuss how you can align with our goals and contribute to our innovative approach will set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your experience with operational excellence and safety standards. We value leaders who prioritize these aspects, so be ready to share how you've implemented successful strategies in the past.
✨Tip Number 4
Network with current or former employees if possible. Understanding the company culture and what makes our team successful can give you valuable insights to highlight during your discussions.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Understand the Company Culture: Dive into the company's history and values. Highlight your alignment with their guest-focused approach and commitment to team success in your application.
Showcase Leadership Experience: Emphasize your previous roles in hotel management. Provide specific examples of how you've inspired teams, driven operational excellence, and achieved commercial success.
Demonstrate Innovation and Adaptability: Discuss instances where you've implemented innovative solutions or adapted to changes in the hospitality industry. This will show your readiness to take the hotel to the next level.
Tailor Your Application: Customize your CV and cover letter to reflect the specific requirements of the General Manager role. Use keywords from the job description to ensure your application stands out.
How to prepare for a job interview at Holiday Inn Darlington A1 Scotch Corner
✨Show Your Passion for Hospitality
Make sure to convey your enthusiasm for the hospitality industry during the interview. Share specific examples of how your passion has driven your success in previous roles, and how you plan to inspire your team and enhance guest experiences.
✨Demonstrate Leadership Skills
Prepare to discuss your leadership style and how you engage and motivate your team. Highlight instances where you've successfully led a team through challenges or changes, showcasing your ability to inspire and coach others.
✨Be Ready with Operational Insights
Since operational excellence is key for this role, come prepared with insights on how you would improve operations at the hotel. Discuss your experience with health and safety standards, HR practices, and revenue management strategies.
✨Emphasize Relationship Building
Talk about your approach to building relationships with both your team and the local market. Provide examples of how you've fostered strong connections that have benefited your previous hotels, and how you plan to do the same in this role.
