At a Glance
- Tasks: Ensure our Leisure Club is clean, safe, and welcoming for all members and guests.
- Company: Join a vibrant team dedicated to providing an exceptional leisure experience.
- Benefits: Enjoy discounts, free gym access, and career development opportunities.
- Other info: Flexible hours in a fast-paced, supportive environment.
- Why this job: Be at the heart of member experiences and make a positive impact daily.
- Qualifications: Customer service experience and a passion for health and fitness.
The predicted salary is between 20000 - 25000 £ per year.
We’re looking for an enthusiastic and customer-focused Leisure Assistant (Cleaner) to support the day-to-day running of our Leisure Club. You’ll be at the heart of the member experience, ensuring the club is clean and safe for members use. Reporting to the Leisure Club Manager, you’ll play a key role in supporting both operational excellence and a positive, inclusive environment.
About the Role
- You’ll support the delivery of a high-quality leisure experience by ensuring the Health & Leisure Club is clean, safe and welcoming for all members and guests.
- Cleaning and sanitising gym equipment, changing rooms, poolside areas, studios and communal spaces to ensure a safe and hygienic environment.
- Ensuring all areas of the club are clean, tidy and welcoming at all times.
- Completing daily and weekly cleaning schedules and safety checks in line with company standards.
- Monitoring facility cleanliness and reporting any maintenance, safety or hygiene issues promptly.
- Supporting member satisfaction by providing a friendly and helpful presence and assisting with general enquiries where appropriate.
- Carrying out stock control of cleaning materials and consumables, ensuring supplies are replenished as required.
- Following all health, safety and hygiene procedures, including safe chemical handling, poolside cleaning protocols and emergency procedures.
About You
- You’re energetic, approachable and passionate about delivering a great experience.
- You enjoy working with people and take pride in creating a safe and welcoming environment.
- Experience in a customer-facing role, ideally within leisure, fitness or hospitality.
- Strong communication skills and confidence engaging with members and guests.
- A proactive, positive and can-do attitude.
- The ability to work effectively as part of a team.
- Good attention to detail, particularly around safety and cleanliness.
- Flexibility to work in a fast-paced environment.
- A genuine passion for health, fitness and guest wellbeing.
- Recognised Pool Responder and First Aid certificates are an advantage.
What’s in it for you
- Career development through fully funded apprenticeships and our internal development programme.
- Discounts on hotel stays and a variety of major retailers, restaurants and days out.
- Free use of our gyms, pools, and leisure facilities.
- 24/7 access to wellbeing, financial, and legal support.
Next Steps
We review applications as they come in, so apply early to avoid missing out. We may close the role once we’ve found the right person.
Equal Opportunities
We’re committed to creating an inclusive workplace where everyone can thrive. If you need any adjustments during the recruitment process, just let us know - we’re here to support you.
Leisure Club Assistant employer: Holiday Inn Colchester
Join our dynamic team as a Leisure Club Assistant, where you'll be at the forefront of creating a welcoming and safe environment for our members. We pride ourselves on fostering a positive work culture that values employee growth through fully funded apprenticeships and internal development programmes, alongside fantastic perks like discounts on hotel stays and free access to our leisure facilities. Located in a vibrant area, this role offers you the chance to make a meaningful impact while enjoying a supportive and inclusive workplace.
StudySmarter Expert Advice🤫
We think this is how you could land Leisure Club Assistant
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Holiday Inn Colchester. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Holiday Inn Colchester
Don't be shy about reaching out to Holiday Inn Colchester directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Leisure Club Assistant
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Holiday Inn Colchester and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Holiday Inn Colchester
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
