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- Tasks: Join our team to clean and maintain guest rooms, ensuring a welcoming environment.
- Company: LGH Hotels Management operates 42 hotels across the UK, including Holiday Inn.
- Benefits: Enjoy employee discounts, free meals, wellbeing support, and a cycle to work scheme.
- Why this job: Make a difference in guests' experiences while growing in a supportive environment.
- Qualifications: Previous housekeeping experience, attention to detail, and a passion for customer service required.
- Other info: Located near UWE Bristol, with access to fitness facilities and serene grounds.
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Holiday Inn Bristol – Filton
Check out the hotel on our virtual tour!
The Opportunity
Join Our Sparkling Team as a Housekeeping Hero!
Are you ready to be the unsung hero of our hotel, ensuring every corner shines and every guest feels at home? As a Housekeeping Team Member, you\’ll be the heart and soul of our establishment, transforming spaces into pristine, welcoming havens.
What You\’ll Do:
- Create Comfort: Clean and maintain guest rooms, public areas, linen rooms, and cupboards, ensuring every space is spotless and inviting.
- Exceed Expectations: Deliver exceptional service levels, making sure our guests experience nothing but the best.
- Attention to Detail: Adhere to our high cleaning standards and presentation guidelines for all room categories. Promptly report any damages or breakages to keep everything in top-notch condition.
- Organize with Ease: Return all equipment to their designated storerooms at the end of each day, keeping your work areas tidy and efficient.
Why You\’ll Love It:
- Be a Part of Something Special: Join a team that values your hard work and dedication.
- Make a Difference: Your efforts will directly impact our guests\’ experiences, making their stay memorable.
- Grow with Us: Opportunities for personal and professional development in a supportive environment.
Ready to make our hotel sparkle? Apply now and become a Housekeeping Hero!
Benefits
- Our enviable employee discounts on bedroom rates across the LGH hotel portfolio.
- Access to the IHG employee room benefit programme across their global portfolio. (T&Cs apply).
- Shopping discounts – ranging from groceries, fashion, travel, utilities, days out, and even holidays.
- Eye care
- Free legal & money advice
- Counseling sessions
- Hospital & death benefit plans
- Cycle to work scheme
- Wellbeing tips and support fitness videos
- Recipe ideas
- Advice on keeping active and healthy living
- Wellbeing podcasts and tv
- Breathing exercises
- 24/7 advice and support line
- Team reward & recognition
- Free meals on duty
- Free parking
Ideal Candidate
- Has previous experience in a similar role and understands the importance of attention to detail in housekeeping
- Is passionate about providing exceptional customer service and takes pride in delivering clean and well-maintained guest rooms and public areas
- Is a team player who is reliable, punctual and able to work collaboratively with others
- Possesses excellent time management skills and is able to prioritize tasks effectively to ensure all areas are cleaned to a high standard within the allocated time frame
- Is physically fit and able to carry out the physical demands of the job, including lifting and moving heavy objects, standing for extended periods of time, and working in a fast-paced environment
- Has good communication skills and is able to work effectively with other departments to ensure the smooth running of the hotel
- Has a positive attitude and a willingness to learn and develop new skills
- Is familiar with health and safety regulations and has a good understanding of the proper use of cleaning equipment and chemicals
- Has a good eye for detail and is able to spot areas that require extra attention, such as stains or damaged items.
Hotel
The Holiday Inn Bristol-Filton is ideally located just off Junction 1 of the M32, close to the University of the West of England Bristol (UWE) and MOD Abbeywood. The hotel offers a variety of dining options, with a bar and lounge providing excellent all-day dining choices. Our Health and Fitness Club features a fully equipped gym, heated swimming pool, and sauna.
The hotel also boasts a fantastic Academy Conference Centre, capable of hosting up to 260 delegates, and an on-site fitness centre to meet all business and fitness needs. Additionally, the hotel is set on 16 acres of landscaped grounds, featuring a private fishing lake, which adds to the serene environment.
About us
Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.
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Housekeeping Team Member employer: Holiday Inn Bristol - Filton
Contact Detail:
Holiday Inn Bristol - Filton Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Team Member
✨Tip Number 1
Familiarise yourself with the Holiday Inn Bristol - Filton by taking their virtual tour. This will give you insights into the hotel's layout and standards, which can help you tailor your approach during interviews.
✨Tip Number 2
Highlight any previous housekeeping experience you have, especially in fast-paced environments. Be ready to share specific examples of how you've maintained high cleaning standards and provided excellent customer service.
✨Tip Number 3
Demonstrate your attention to detail by preparing a list of cleaning techniques or tools you are familiar with. This shows that you understand the importance of cleanliness and can contribute positively to the team.
✨Tip Number 4
Be prepared to discuss your teamwork skills. Think of examples where you've collaborated effectively with others, as this role requires working closely with different departments to ensure guest satisfaction.
We think you need these skills to ace Housekeeping Team Member
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in housekeeping or similar roles. Emphasise your attention to detail, customer service skills, and ability to work in a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of the role. Mention specific examples of how you've exceeded expectations in previous jobs.
Highlight Relevant Skills: In your application, focus on skills that are crucial for the role, such as time management, physical fitness, and familiarity with health and safety regulations. Use bullet points for clarity.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is vital in housekeeping.
How to prepare for a job interview at Holiday Inn Bristol - Filton
✨Show Your Attention to Detail
As a Housekeeping Team Member, attention to detail is crucial. During the interview, be prepared to discuss specific examples of how you've maintained high cleaning standards in previous roles. Highlight any instances where your keen eye for detail made a difference.
✨Demonstrate Your Customer Service Skills
Exceptional customer service is key in hospitality. Share experiences where you went above and beyond to ensure guest satisfaction. This will show that you understand the importance of creating a welcoming environment for guests.
✨Emphasise Teamwork and Reliability
Being a team player is essential in this role. Talk about your experience working collaboratively with others and how you contribute to a positive team dynamic. Mention your punctuality and reliability to reinforce your commitment.
✨Prepare for Physical Demands
This job can be physically demanding, so be ready to discuss your fitness and ability to handle the physical aspects of housekeeping. You might want to mention any relevant experiences that demonstrate your capability to lift, move, and stand for long periods.
