At a Glance
- Tasks: Support hotel operations overnight, ensuring guests feel safe and comfortable.
- Company: Holiday Inn Bristol-Filton, a welcoming and supportive environment.
- Benefits: Employee discounts, free meals, wellbeing support, and fitness resources.
- Other info: Join a dynamic team with opportunities for personal growth and development.
- Why this job: Make a real difference in guests' overnight experiences while enjoying flexible hours.
- Qualifications: Reliability, calmness, and a passion for customer service are key.
The predicted salary is between 25000 - 28400 £ per year.
We’re looking for a dependable and motivated Night Team Member to support hotel operations overnight and help ensure guests feel safe, comfortable, and well supported during the night shift.
This role is ideal for someone calm, reliable, and practical—who understands that reassurance, routine, and quiet efficiency are essential to a positive overnight guest experience.
Key Responsibilities
- Respond promptly and professionally to guest requests and enquiries
- Maintain safety and security procedures throughout the night shift
- Carry out regular security checks across the hotel
- Provide general overnight support to hotel departments
- Assist with light maintenance or housekeeping tasks if required
- Set up meeting rooms and public areas as needed
- Serve food and beverages to guests during the night
- Check guests in and out when required
- Respond appropriately to emergencies, following hotel procedures
- Complete basic reports and handover notes for management
- Our enviable employee discounts on bedroom rates across the LGH hotel portfolio.
- Access to the IHG employee room benefit programme across their global portfolio. (T&Cs apply).
- Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
- Eye care
- Free legal & money advice
- Counseling sessions
- Cycle to work scheme
- Wellbeing tips and support fitness videos
- Recipe ideas
- Advice on keeping active and healthy living
- Wellbeing podcasts and tv
- Breathing exercises
- 24/7 advice and support line
- Team reward & recognition
- Free meals on duty
- Free parking
- Who This Role Is For
- Is reliable, responsible, and calm, especially during overnight hours
- Enjoys helping guests feel safe and reassured
- Is comfortable working independently while following clear procedures
- Takes pride in keeping environments tidy, secure, and well organised
- Has previous experience in hospitality, customer service, or security (helpful but not essential)
- Hotel
The Holiday Inn Bristol-Filton is ideally located just off Junction 1 of the M32, close to the University of the West of England Bristol (UWE) and MOD Abbeywood.
The hotel offers a variety of dining options, with a bar and lounge providing excellent all‑day dining choices.
Our Health and Fitness Club features a fully equipped gym, heated swimming pool, and sauna.
The hotel also boasts a fantastic Academy Conference Centre, capable of hosting up to 260 delegates, and an on‑site fitness centre to meet all business and fitness needs.
Additionally, the hotel is set on 16 acres of landscaped grounds, featuring a private fishing lake, which adds to the serene environment.
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Nights Team Member in Bristol employer: Holiday Inn Bristol - Filton
At Holiday Inn Bristol-Filton, we pride ourselves on being an exceptional employer, offering a supportive and rewarding work environment for our Night Team Members. With enviable employee discounts, access to global IHG benefits, and a strong focus on wellbeing, we ensure our team feels valued and empowered. Our serene location, combined with opportunities for personal growth and recognition, makes us an ideal choice for those seeking meaningful employment in the hospitality sector.
Contact Details:
Holiday Inn Bristol - Filton Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Nights Team Member in Bristol
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Holiday Inn Bristol - Filton. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Holiday Inn Bristol - Filton
Don't be shy about reaching out to Holiday Inn Bristol - Filton directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Nights Team Member in Bristol
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Holiday Inn Bristol - Filton and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Holiday Inn Bristol - Filton
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
