At a Glance
- Tasks: Assist in managing all aspects of Food & Beverage operations for an unforgettable guest experience.
- Company: Join Eclipse Hotels Group, a family-owned hotel brand with a passion for hospitality.
- Benefits: Enjoy discounted hotel stays, complimentary meals, and excellent training opportunities.
- Other info: Flexible schedule and a commitment to true hospitality in a dynamic environment.
- Why this job: Be part of a team that creates memorable experiences while driving profit growth.
- Qualifications: Previous management experience in Food & Beverage and strong communication skills required.
The predicted salary is between 30000 - 40000 € per year.
Eclipse Hotels Group is an international family-owned hotel group headquartered in West London. Our company's current portfolio includes brands such as Holiday Inn and Holiday Inn Express located across the UK, Europe, and the Caribbean. An excellent opportunity has arisen for an Assistant Food and Beverage Manager at our Holiday Inn Bristol City Centre Hotel. You will have the opportunity to join a developing employer who has the passion and drive to deliver first-class service and a quality employee experience.
As our Assistant Food and Beverage Manager, you'll deliver this through assisting with the management of all aspects of the Food & Beverage Function (covering our Restaurant, Bar, Room Service, and Conference & Events). By tailoring each of our guests' experiences to their unique tastes, you'll help create memories that are as delightful as our dishes. You'll be the key driver in taking our standards forward and implementing changes to assist in providing true hospitality for all our guests whilst increasing our profit growth and revenue.
Join us and enjoy the following benefits:
- Discounted Hotel Rooms at 5000+ IHG Hotels worldwide
- 50% off Food and Beverage Services
- Employee Assistance and Welfare Program
- Health Plan
- Life Insurance
- Cashback and discounts on leading high street retailers
- Complimentary Meals on duty
- Employee of the Month and Employee of the Year celebrations
- Recommend a friend scheme
- Excellent Training & Development
What will your key responsibilities and duties be:
We are looking for a professional Assistant Food and Beverage Manager to be responsible for managing all F&B operations and for delivering an excellent guest experience. The successful candidate will be able to forecast, plan, and manage all F&B orders, staff, and finance. The goal is to maximize sales and revenue through customer satisfaction and employee engagement.
Responsibilities:
- Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards
- Preserve excellent levels of internal and external customer service
- Drive F&B Guest satisfaction score in Tripadvisor and within IHG Brand
- Design exceptional menus, purchase goods, and continuously make necessary improvements
- Identify customers' needs and respond proactively to all of their concerns
- Lead F&B team by attracting, recruiting, training, and appraising talented personnel
- Establish targets, KPIs, schedules, policies, and procedures
- Provide two-way communication and nurture an ownership environment with emphasis on motivation and teamwork
- Comply with all health and safety regulations
- Report on management regarding sales results and productivity
Requirements and skills:
- Proven food and beverage management experience
- Working knowledge of various computer software programs (MS Office, restaurant management software, POS)
- Ability to spot and resolve problems efficiently
- Mastery in delegating multiple tasks
- Communication and leadership skills
- Up to date with food and beverages trends and best practices
- Ability to manage personnel and meet financial targets
- Guest-oriented and service-minded
- Culinary school diploma or degree in food service management or related field
How will you achieve this?
We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It's what connects every Team Member throughout our brand of hotels. Each hotel delivers True Hospitality in their own way, making them unique. At the heart of it is our key core service skills.
- True Attitude: being caring, wanting to make a positive difference, and building genuine connections with our guests
- True Confidence: having the knowledge and skills to perform your role, and giving our guests the confidence that they can trust you, to help and support them during their stay
- True Listening: focusing on what our guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs
- True Responsiveness: providing our guests with what they need, and doing so in a timely and caring manner
What we are looking for:
- Previous management experience as an Assistant Food & Beverage Manager, or Senior Food & Beverage Supervisor or other similar roles, ideally from a branded hotel background, with a strong knowledge of Food Service
- A good knowledge of Food Safety Standards
- Experience in supporting training processes, including delivering training and maintaining training records are essential for this role
- Proactive, composed, enthusiastic, approachable, able to build strong rapport with guests and managers, and able to motivate your team under pressure
- Excellent communication skills in all aspects
- Good organisational and administrative skills with an eye for detail
- Willing to work a flexible schedule including evenings, weekends, and bank holidays
We are an equal opportunity employer. We believe in recruiting a diverse workforce that promotes an inclusive, people-focused culture.
Locations
Assistant Food and Beverage Manager in Newport, Wales employer: Holiday Inn Bristol City Centre
Eclipse Hotels Group is an exceptional employer that prioritises employee well-being and development, offering a vibrant work culture where team members are encouraged to thrive. Located in the heart of Bristol, our Holiday Inn City Centre Hotel provides unique opportunities for growth within the hospitality industry, alongside attractive benefits such as discounted hotel stays, comprehensive health plans, and a supportive environment that celebrates achievements. Join us to be part of a family-owned business that values true hospitality and fosters genuine connections with both guests and colleagues.
Contact Detail:
Holiday Inn Bristol City Centre Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Food and Beverage Manager in Newport, Wales
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues in the hospitality industry. You never know who might have a lead on that perfect Assistant Food and Beverage Manager role. Plus, personal connections can give you an edge over other candidates.
✨Tip Number 2
Get social! Follow Eclipse Hotels Group and similar companies on LinkedIn and engage with their posts. This not only keeps you updated on job openings but also shows your interest in the brand. Who knows, they might notice you!
✨Tip Number 3
Prepare for interviews by practising common questions related to food and beverage management. Think about how you can showcase your experience in driving guest satisfaction and managing teams. Confidence is key, so rehearse until you feel ready to impress!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Eclipse Hotels Group.
We think you need these skills to ace Assistant Food and Beverage Manager in Newport, Wales
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the food and beverage industry shine through. We want to see that you genuinely care about delivering exceptional guest experiences and have a passion for hospitality.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience in food and beverage management. We love seeing how your skills align with our needs, so don’t be shy about showcasing your achievements in previous roles!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free of jargon. Highlight your key responsibilities and successes in previous positions without rambling on.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at Eclipse Hotels Group!
How to prepare for a job interview at Holiday Inn Bristol City Centre
✨Know Your Menu Inside Out
Before the interview, make sure you’re familiar with the types of food and beverages that the hotel offers. This includes understanding current trends in the industry and being able to discuss how you would enhance the menu or improve guest experiences.
✨Showcase Your Leadership Skills
Be prepared to share specific examples of how you've successfully led a team in previous roles. Discuss your approach to training and motivating staff, as well as how you handle challenges in a fast-paced environment.
✨Demonstrate Guest-Centric Thinking
Eclipse Hotels Group values true hospitality, so be ready to talk about how you prioritise guest satisfaction. Share stories that highlight your ability to listen to guests' needs and respond proactively to their concerns.
✨Prepare Questions That Matter
At the end of the interview, have thoughtful questions ready that show your interest in the role and the company. Ask about their approach to staff development or how they measure guest satisfaction, which will demonstrate your commitment to the position.
