At a Glance
- Tasks: Welcome guests, serve delicious food and drinks, and create memorable experiences.
- Company: Join Eclipse Hotels Group, a family-owned hotel brand with a passion for service.
- Benefits: Enjoy discounted hotel stays, complimentary meals, and excellent training opportunities.
- Other info: Flexible hours and a diverse, inclusive workplace await you!
- Why this job: Be part of a team that crafts unforgettable dining experiences in a vibrant environment.
- Qualifications: Customer service experience and a friendly, proactive attitude are essential.
The predicted salary is between 20000 - 25000 € per year.
Eclipse Hotels Group is an international family owned hotel group headquartered in West London. Our company's current portfolio includes brands such as Holiday Inn, Holiday Inn Express and EasyHotel, located across the UK, Europe and the Caribbean. An excellent opportunity has arisen for a Food and Beverage Team Member at our Holiday Inn Bristol City Centre. You will have the opportunity to join a developing employer who has the passion and drive to deliver first class service and a quality employee experience.
Creating great Food & Beverage memories can come from many places, the sights, sounds, smells and more importantly our service. As a Food and Beverage Team Member you'll welcome our guests, recommend food & drink options and help keep service on track and up to standard. By tailoring each of our guests' experiences to their unique tastes, you'll help create memories that are as delightful as our dishes.
Join us and enjoy the following benefits:
- Discounted Hotel Rooms at 5000+ IHG Hotels worldwide.
- 50% off Food and Beverage Services
- Employee Assistance and Welfare Program
- Health Plan
- Life Insurance
- Cashback and discounts on the leading high street retailers
- Complimentary Meals on duty
- Employee of the Month and Employee of the Year celebrations
- Recommend a friend scheme
- Excellent Training & Development
What will your key responsibilities and duties be:
- Create a warm welcome to everyone and set the tone for each of our guests' experience.
- Present each meal that is a feast for the eyes and a treat for the taste buds.
- With your own signature flare, you'll be turning our high standards into memorable meals for each one of our guests, whether this be in our Restaurant, Bar, Room Service or Meetings & Events.
- Prepare and serve drinks to our high standards, whilst taking into consideration each guest requirement.
- Ensure that our guests receive great service as part of our conference and events function, either by our food service or room set up.
- Deal with all payment transactions (cash, card and room charging) in the correct manner according to company guidelines.
- Clear down and set up our facilities as required.
What we are looking for:
- Ideally previous hotel experience as a Food & Beverage Team Member or other similar roles/restaurant background.
- A basic understanding of food safety.
- Experience in offering exceptional customer service.
- Proactive, composed, enthusiastic, approachable, able to build strong rapport with guests and other Team Members.
- Excellent communication skills in all aspects; good organisational skills with an eye for detail.
- Willing to work a flexible schedule including evenings, weekends and bank holidays.
We are an equal opportunity employer. We believe in recruiting a diverse workforce that promotes an inclusive, people-focused culture.
Food and Beverage Team Member in Bristol employer: Holiday Inn Bristol City Centre
Eclipse Hotels Group is an exceptional employer that prioritises employee well-being and development, offering a vibrant work culture at our Holiday Inn Bristol City Centre. With benefits such as discounted hotel stays, complimentary meals, and a strong focus on training and career growth, we create an environment where team members can thrive while delivering outstanding service to our guests. Join us to be part of a family-owned business that values your contributions and fosters a sense of belonging.
Contact Detail:
Holiday Inn Bristol City Centre Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Food and Beverage Team Member in Bristol
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Eclipse Hotels Group and their brands. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! As a Food and Beverage Team Member, you'll be interacting with guests all the time. Think about how you can create memorable experiences for them and be ready to share examples of how you've done this in the past during your interview.
✨Tip Number 3
Dress to impress! First impressions matter, especially in the hospitality industry. Make sure you look smart and professional for your interview. It shows that you take the opportunity seriously and are ready to represent the brand well.
✨Tip Number 4
Apply through our website! We want to make it easy for you to join our team. By applying directly on our site, you’ll have access to all the latest job openings and updates. Plus, it shows us that you’re keen to be part of our journey!
We think you need these skills to ace Food and Beverage Team Member in Bristol
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone and a bit of enthusiasm can go a long way in making your application stand out.
Tailor Your Experience:Make sure to highlight any relevant experience you have in food and beverage roles. We love seeing how your past experiences align with what we're looking for, so don’t be shy about showcasing your skills and achievements!
Be Specific About Your Skills:Mention specific skills that relate to the job, like customer service or food safety knowledge. We appreciate when applicants can connect their skills directly to the responsibilities of the role, so be clear and concise!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to find all the details you need about the role and our company. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Holiday Inn Bristol City Centre
✨Know the Company
Before your interview, take some time to research Eclipse Hotels Group and their brands. Understanding their values and what they stand for will help you align your answers with their expectations and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Food and Beverage Team Member, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for a guest. This will demonstrate your proactive approach and ability to create memorable experiences.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the role. A neat appearance shows that you take the opportunity seriously and are ready to represent the high standards of the Holiday Inn brand.
✨Ask Thoughtful Questions
At the end of the interview, don’t hesitate to ask questions about the team culture or training opportunities. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
