At a Glance
- Tasks: Supervise daily Food & Beverage operations and create memorable guest experiences.
- Company: Join Eclipse Hotels Group, a family-owned hotel brand with a passion for service.
- Benefits: Enjoy discounted hotel stays, complimentary meals, and excellent training opportunities.
- Other info: Flexible hours and a supportive, inclusive work environment await you.
- Why this job: Be part of a dynamic team that crafts delightful dining experiences for guests.
- Qualifications: Previous experience in Food & Beverage roles and a knack for exceptional customer service.
The predicted salary is between 24000 - 30000 € per year.
Eclipse Hotels Group is an international family owned hotel group headquartered in West London. Our company's current portfolio includes brands such as Holiday Inn and Holiday Inn Express, located across the UK, Europe and the Caribbean. An excellent opportunity has arisen for a Food and Beverage Supervisor at our Holiday Inn Bristol City Centre. You will have the opportunity to join a developing employer who has the passion and drive to deliver first class service and a quality employee experience.
Creating great Food & Beverage memories can come from many places, the sights, sounds, smells and more importantly our service. As Food and Beverage Supervisor, you will supervise the day to day operation of the Food & Beverage operation, whether this be breakfast, lunch or dinner, in our Bar, Restaurant or Meeting & Events rooms. You'll welcome our guests, recommend food & drink options and help keep service on track and up to standard. By tailoring each of our guests' experiences to their unique tastes, you'll help create memories that are as delightful as our dishes.
Join us and enjoy the following benefits:
- Discounted Hotel Rooms at 5000+ IHG Hotels worldwide.
- 50% off Food and Beverage Services
- Employee Assistance and Welfare Program
- Health Plan
- Life Insurance
- Cashback and discounts on the leading high street retailers
- Complimentary Meals on duty
- Employee of the Month and Employee of the Year celebrations
- Recommend a friend scheme
- Excellent Training & Development
What will your key responsibilities and duties be:
- Create a warm welcome to everyone and set the tone for each of our guests' experience.
- Supervise the team's everyday activities, plan and assign work to ensure the shift runs smoothly.
- Work with the team to present each meal that is a feast for the eyes and a treat for the taste buds.
- Prepare and serve drinks to our high standards, whilst taking into consideration each of our guests' requirements.
- Develop your team to ensure that our guests receive a great service as part of our conference and events function, either by food service or room set up.
- Deal with all payment transactions (cash, card and room charging) in the correct manner according to company guidelines.
- Clear down and set up our facilities as required.
- Act as a “Champion” for any new Food & Beverage policies, procedures or systems.
- Mentor and act as a point of support for all our Food & Beverage Team Members & Trainees.
What we are looking for:
- Previous hotel experience as a Food & Beverage Supervisor or a strong Food & Beverage Team Member, ideally from a branded hotel background.
- Experience in offering exceptional customer service.
- A good knowledge of Food Safety policies and regulations.
- Understanding the needs of supervising a Team on a daily basis.
- Proactive, composed, enthusiastic, approachable, able to build strong rapport with guests and other Team Members.
- Excellent communication skills in all aspects; good organisational and administrative skills with an eye for detail.
- Willing to work a flexible schedule including evenings, weekends and bank holidays.
We are an equal opportunity employer. We believe in recruiting a diverse workforce that promotes an inclusive, people-focused culture.
Food and Beverage Supervisor in Bristol employer: Holiday Inn Bristol City Centre
Eclipse Hotels Group is an exceptional employer that prioritises employee well-being and development, offering a vibrant work culture at our Holiday Inn Bristol City Centre. With benefits such as discounted hotel stays, complimentary meals, and a robust training programme, we foster an environment where team members can thrive and create memorable experiences for our guests. Join us to be part of a family-owned hotel group that values passion, service excellence, and inclusivity.
Contact Detail:
Holiday Inn Bristol City Centre Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Food and Beverage Supervisor in Bristol
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues in the hospitality industry. You never know who might have a lead on a Food and Beverage Supervisor role or can put in a good word for you.
✨Tip Number 2
Show up in person! If you're near the Holiday Inn Bristol City Centre, pop in and introduce yourself. A friendly face can make a lasting impression, and it shows your enthusiasm for the role.
✨Tip Number 3
Prepare for interviews by practising common questions related to food and beverage service. Think about how you would handle specific scenarios, like dealing with a difficult guest or managing a busy shift.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to connect directly with us.
We think you need these skills to ace Food and Beverage Supervisor in Bristol
Some tips for your application 🫡
Show Your Passion for Service:When writing your application, let your enthusiasm for delivering exceptional service shine through. Share specific examples of how you've created memorable experiences for guests in the past. We love to see that passion!
Tailor Your Application:Make sure to customise your application to highlight your relevant experience in food and beverage supervision. Mention any specific skills or knowledge you have about food safety policies and customer service that align with what we're looking for.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you're a great fit for the role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at Holiday Inn Bristol City Centre
✨Know Your Menu Inside Out
Familiarise yourself with the food and drink options offered at the Holiday Inn Bristol City Centre. Be ready to discuss your favourite dishes and how you would recommend them to guests. This shows your passion for the role and helps you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided exceptional customer service in previous roles. Think about specific situations where you went above and beyond for a guest, as this will demonstrate your commitment to creating memorable experiences.
✨Demonstrate Leadership Qualities
As a Food and Beverage Supervisor, you'll be leading a team. Share your experiences in supervising or mentoring others, highlighting how you motivate and support your team to deliver top-notch service. This will show that you're ready to take on the responsibilities of the role.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations, like handling a difficult guest or managing a busy shift. Practice your responses to these scenarios, focusing on your problem-solving skills and ability to stay composed under pressure.
