At a Glance
- Tasks: Clean and service guest bedrooms to ensure top-notch comfort and cleanliness.
- Company: Join Eclipse Hotels Group, a family-owned hotel chain with a passion for quality service.
- Benefits: Enjoy discounted stays at 5000+ hotels, health plans, and complimentary meals on duty.
- Other info: Diverse and inclusive workplace with recognition for outstanding employees.
- Why this job: Be part of a team that values excellence and offers great training and development opportunities.
- Qualifications: No prior experience needed, just a positive attitude and willingness to learn.
The predicted salary is between 20000 - 22000 £ per year.
Eclipse Hotels Group is an international family owned hotel group headquartered in West London. Our company's current portfolio includes brands such as Holiday Inn and Holiday Inn Express located across the UK, Europe and the Caribbean. An excellent opportunity has arisen for a Room Attendant at Holiday Inn at Bristol Airport. You will have the opportunity to join a developing employer who has the passion and drive to deliver first class service and a quality employee experience. Our guests deserve the highest level of cleanliness and comfort within our bedrooms, and it is your job to ensure that this happens.
You will ensure that each bedroom is cleaned to the highest standards, whilst reporting any defects. Join us and enjoy our excellent benefits:
- Discounted Hotel Rooms at 5000+ IHG Hotels worldwide.
- 50% off Food and Beverage Services
- Employee Assistance and Welfare Program
- Health Plan
- Life Insurance
- Cashback and discounts on the leading high street retailers
- Complimentary Meals on duty
- Employee of the month and Employee of the year awards
- Recommend a Friend Scheme
- Excellent Training & Development.
What will your key responsibilities and duties be:
- Service and clean our guest bedrooms (whether this be full departure clean, or a pull up for a current inhouse guest).
- Ensure that all your allocated rooms are cleaned to standard before the end of your shift.
- Change bed & bathroom linen.
- Mop and clean our bathroom & bedroom floors, cleaning & wiping surfaces.
- Ensure that all mirrors and internal windows are clean and free of debris & grease.
- Replenish any of our courtesy items in all rooms, including any bathroom amenities.
- Complete non-daily tasks such as flipping mattresses, cleaning curtains, high dusting as and when required.
- Report any defects, maintenance or repairs within guest rooms as soon as possible on the hotels maintenance recording system.
- Lend a hand to colleagues in other areas of the Housekeeping Team when requested by the Housekeeping Supervisor.
- Must follow at all times Group Policies and procedures with regards to Fire, Health & Safety, Security standards.
- Record and store any of our guests’ items that have been left behind or lost.
We are an equal opportunity employer. We believe in recruiting a diverse workforce that promotes an inclusive, people-focused culture.
Room Attendant in Bristol employer: Holiday Inn Bristol Airport
Eclipse Hotels Group is an exceptional employer, offering a supportive and inclusive work environment at our Holiday Inn location in Bristol Airport. With a strong focus on employee development, we provide excellent training opportunities, generous benefits including discounted hotel stays and health plans, and a culture that celebrates achievements through awards and recognition. Join us to be part of a passionate team dedicated to delivering outstanding service while enjoying the perks of working for a family-owned hotel group with a global presence.
Contact Details:
Holiday Inn Bristol Airport Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Room Attendant in Bristol
✨Tip Number 1
Get to know the hotel! Before your interview, do a bit of research on Eclipse Hotels Group and their brands. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice makes perfect! Think about common interview questions for a Room Attendant role and rehearse your answers. Focus on your attention to detail and how you ensure cleanliness, as these are key in this job. We want you to shine!
✨Tip Number 3
Dress the part! When you go for your interview, make sure you look neat and professional. First impressions matter, and showing that you take pride in your appearance reflects the high standards expected in the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and keen to join our team. Don’t forget to follow up after your application – a little nudge can go a long way!
We think you need these skills to ace Room Attendant in Bristol
Some tips for your application 🫡
Show Your Passion for Cleanliness:When writing your application, let us know how much you care about cleanliness and comfort. Share any experiences you've had in housekeeping or similar roles that highlight your attention to detail and commitment to providing a top-notch environment for guests.
Tailor Your Application:Make sure to customise your application to fit the Room Attendant role. Use keywords from the job description, like 'cleaning standards' and 'guest satisfaction', to show that you understand what we're looking for and that you're the right fit for our team.
Highlight Teamwork Skills:Since you'll be working closely with other members of the Housekeeping Team, it's important to mention any teamwork experience you have. Talk about how you've collaborated with others in past jobs to achieve common goals, especially in a fast-paced environment.
Apply Through Our Website:We encourage you to apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves. Plus, it shows us that you're genuinely interested in joining our team at Eclipse Hotels Group!
How to prepare for a job interview at Holiday Inn Bristol Airport
✨Know Your Role
Before the interview, make sure you understand the key responsibilities of a Room Attendant. Familiarise yourself with tasks like cleaning standards, reporting defects, and replenishing amenities. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Attention to Detail
During the interview, be ready to discuss how you ensure cleanliness and comfort in your previous roles. Share specific examples of how you've maintained high standards in housekeeping or similar jobs. This will highlight your commitment to quality service.
✨Emphasise Teamwork
Eclipse Hotels Group values collaboration, so be prepared to talk about your experience working in teams. Mention times when you’ve helped colleagues or contributed to a positive work environment. This shows that you’re not just focused on your own tasks but also care about the team’s success.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training and development opportunities available or how the hotel ensures guest satisfaction. This demonstrates your genuine interest in the company and the role, making you a memorable candidate.
