At a Glance
- Tasks: Provide exceptional overnight guest service and ensure a welcoming atmosphere.
- Company: Kew Green Hotels, known for its commitment to guest satisfaction.
- Benefits: Flexible hours, competitive pay, and opportunities for career advancement.
- Other info: Ideal for night owls looking for a rewarding role in hospitality.
- Why this job: Join a dynamic team and create memorable experiences for guests at night.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
Kew Green Hotels in the United Kingdom is seeking a Nights Guest Service Assistant to support the hotel overnight, delivering safe, welcoming experiences and maintaining brand standards.
You will:
- Greet late arrivals
- Assist with drinks and food from the 24-hour menu
- Assist night audit
- Ensure safety
- Provide calm, professional service while working independently during night shifts
Night Guest Experience Specialist employer: Holiday Inn Brighton Seafront
Kew Green Hotels is an exceptional employer, offering a vibrant work culture at the picturesque Holiday Inn Brighton Seafront. With a strong focus on employee growth through our Chef Academy and fully funded qualifications, we provide a supportive environment where you can thrive in your culinary career while enjoying attractive wellbeing benefits and hotel discounts.
Contact Details:
Holiday Inn Brighton Seafront Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Night Guest Experience Specialist
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Holiday Inn Brighton Seafront. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Holiday Inn Brighton Seafront
Don't be shy about reaching out to Holiday Inn Brighton Seafront directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Night Guest Experience Specialist
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Holiday Inn Brighton Seafront and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Holiday Inn Brighton Seafront
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
