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- Tasks: Lead a vibrant hotel team and drive exceptional guest experiences at Holiday Inn Brighton Seafront.
- Company: Join Kew Green Hotels, a top UK hotel management company with a passion for performance.
- Benefits: Enjoy discounted stays, gym access, and personal development opportunities.
- Why this job: Make a real impact in a dynamic environment while enhancing your leadership skills.
- Qualifications: Proven hotel leadership experience and strong commercial acumen required.
- Other info: Inclusive workplace committed to supporting all employees throughout the recruitment process.
The predicted salary is between 36000 - 60000 £ per year.
We’re looking for a decisive, commercially astute leader to drive performance and inspire success at the Holiday Inn Brighton Seafront, a short stroll from the iconic Brighton Pier. With 130 bedrooms and 13 event spaces, this busy property offers an exceptional opportunity for the right person to lead a flagship property within the Kew Green Hotels portfolio. This role reports to the Regional General Manager.
You are accountable for delivering exceptional results across people, profit, and guest experience. Through strategic leadership and solution-driven decision making, you will ensure all revenue, market share, and brand standards are consistently exceeded.
Duties include:
- Leading and developing Heads of Department to create a high-performing, highly engaged team.
- Setting and delivering annual budgets, capital plans and sales & marketing strategies to achieve ambitious financial targets.
- Analysing performance metrics to maximise market share, RevPAR, and profit margins while controlling costs.
- Acting as a brand ambassador.
- Ensuring compliance with brand and service standards, and building our profile in the local market.
- Driving guest satisfaction through innovative service enhancements and proactive feedback engagement.
- Maintaining property standards, asset value, and compliance with health, safety, licensing, and environmental responsibilities.
- Leading community engagement initiatives that strengthen our local presence and corporate social responsibility.
About You
You are a commercially minded hotel leader with a proven track record in branded hotel operations. We’re looking for:
- Proven hotel leadership in a branded environment with measurable success in revenue growth, sales strategy, and market share gains.
- Strong commercial and financial acumen: Able to analyse data, spot opportunities, and drive profitability.
- Brand and reputation builder: Experienced in positioning a hotel in the market and enhancing employer brand.
- Solution-driven leadership style: Calm under pressure, clear in direction, and quick to implement effective solutions.
- Exceptional people skills: Experienced in succession planning, team engagement, and talent development.
- Customer focus: Committed to delivering exceptional guest satisfaction and repeat business.
This role requires the successful candidate to hold (or obtain) a personal licence and act as the Designated Premises Supervisor (DPS).
Benefits
Our rewards package includes:
- Discounted hotel stays around the globe, with food and beverage discounts.
- Attractive discounts across many major retailers, restaurants, and events.
- FREE and UNLIMITED access to our Leisure Clubs (gym, pool, steam rooms).
- Personal and career development.
- Round the clock access to the Employee Assistance programme, offering mental health and wellbeing support, financial and legal advice.
Next Steps
A member of our recruitment team will be in touch to book a 15-minute chat with longlisted candidates so we can get to know you better. Shortlisted candidates will then meet the Regional General Manager to discuss the role in greater detail. Final interviews will be conducted by the Director of Operations and Director of People. We review applications as they come in, so apply early to avoid missing out. We may close the role once we’ve found the right person.
This company is committed to creating an inclusive workplace where everyone can thrive. If you need any adjustments during the recruitment process, just let us know at recruitment@kewgreenhotels.com — we’re here to support you.
Who are Kew Green Hotels?
Kew Green Hotels is one of the UK’s leading hotel management companies, operating a diverse portfolio of global brands. We’re a people-driven business that’s passionate about performance, guest experience, and creating hotels and teams that make us proud. Learn more about who we are and what drives us at www.kewgreenhotels.com.
General Manager employer: Holiday Inn Brighton Seafront
Contact Detail:
Holiday Inn Brighton Seafront Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Network like a pro! Get out there and connect with industry professionals, attend events, and join relevant groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company, understand their values, and be ready to discuss how your experience aligns with their goals. Practise common interview questions and think about how you can showcase your leadership skills.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to show you were engaged and interested.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Kew Green Hotels.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight your leadership experience. We want to see how you've successfully led teams in the past and driven performance, so share specific examples that showcase your ability to inspire and develop others.
Be Commercially Savvy: Since this role is all about driving profitability and market share, don’t forget to mention your commercial acumen. Use data and metrics to illustrate how you've previously maximised revenue and achieved financial targets. We love numbers!
Emphasise Guest Satisfaction: Your application should reflect a strong commitment to guest experience. Share any innovative service enhancements or feedback strategies you've implemented that have led to improved guest satisfaction. We’re all about creating memorable experiences!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on this fantastic opportunity. Plus, it shows you're keen to join our team!
How to prepare for a job interview at Holiday Inn Brighton Seafront
✨Know Your Numbers
As a General Manager, you'll need to demonstrate your strong commercial and financial acumen. Brush up on key performance metrics like RevPAR and market share before the interview. Be ready to discuss how you've used data to drive profitability in past roles.
✨Showcase Your Leadership Style
This role requires exceptional people skills and a solution-driven leadership style. Prepare examples of how you've developed high-performing teams and engaged staff in previous positions. Highlight your calmness under pressure and ability to implement effective solutions.
✨Understand the Brand
Familiarise yourself with Kew Green Hotels and their brand standards. Be prepared to discuss how you would act as a brand ambassador and enhance the hotel's reputation in the local market. Show that you understand the importance of compliance and service standards.
✨Engage with Community Initiatives
Community engagement is key for this role. Think about past experiences where you've led initiatives that strengthened local presence or corporate social responsibility. Be ready to share ideas on how you can drive guest satisfaction through innovative service enhancements.
