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- Tasks: Engage with guests, take orders, and create unforgettable dining experiences.
- Company: Join LGH Hotels Management, a leader in the hospitality industry.
- Benefits: Enjoy employee discounts, free meals, and wellness support.
- Why this job: Be the heart of hospitality and make guests feel at home.
- Qualifications: Passion for customer service and teamwork is essential.
- Other info: Dynamic environment with opportunities for career growth.
The predicted salary is between 11 - 16 £ per hour.
Are you a spirited, customer-focused individual with a flair for hospitality? We are on the lookout for a passionate team member to join our dynamic food and beverage crew at the hotel, where creating unforgettable guest experiences is our specialty.
What You’ll Do:
- Engage & Delight: Spark conversations with guests, take their orders, and use your upselling magic to elevate their dining experience.
- Be the Heart of Hospitality: Your friendly and welcoming demeanor will make our guests feel right at home.
- Set the Stage: Ensure the restaurant and bar are impeccably prepared for service, maintaining top-notch presentation standards.
- Represent Our Brand: As the face of our business, you’ll uphold our hotel’s reputation through exceptional customer service.
If you have a passion for hospitality and love creating a positive atmosphere for guests, we want to hear from you!
Benefits:
- Enviable employee discounts on bedroom rates across the LGH hotel portfolio.
- Access to the IHG employee room benefit programme across their global portfolio. (T&Cs apply).
- Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
- Eye care.
- Free legal & money advice.
- Counseling sessions.
- Hospital & death benefit plans.
- Cycle to work scheme.
- Wellbeing tips and support fitness videos.
- Recipe ideas.
- Advice on keeping active and healthy living.
- Wellbeing podcasts and tv.
- Breathing exercises.
- 24/7 advice and support line.
- Team reward & recognition.
- Free meals on duty.
- Free parking.
Ideal Candidate:
- Passionate about Hospitality: Someone who genuinely enjoys creating positive experiences for guests and has a warm, welcoming demeanor.
- Customer-Focused: A person who prioritises guest satisfaction and is skilled in engaging with customers, taking orders, and upselling.
- Detail-Oriented: An individual who ensures the restaurant and bar are always prepared and presented to high standards.
- Team Player: Someone who works well with others and contributes to a dynamic team environment.
- Professional: A candidate who represents the hotel with exceptional customer service and upholds the brand’s reputation.
With 149 luxurious bedrooms, guests can choose from a variety of dining options, including the newly refurbished lobby lounge, which offers all-day dining, and the exquisite Italian cuisine at ‘Marcos.’ The hotel also provides 24-hour room service and a well-equipped fitness club for guests to maintain their fitness routine. Marco’s Italian features a stylish and inviting atmosphere, perfect for both casual dining and special occasions. The restaurant’s ambiance, combined with its exceptional food and service, ensures a memorable dining experience for all guests.
We take pride in offering a memorable experience for our guests. Our dedication to providing exceptional service ensures that all our guests leave feeling satisfied and content.
Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.
Waiting Staff in Brentwood employer: Holiday Inn Brentwood M25, Jct.28
Contact Detail:
Holiday Inn Brentwood M25, Jct.28 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiting Staff in Brentwood
✨Tip Number 1
Get to know the hotel! Before your interview, take a virtual tour of the Holiday Inn Brentwood. Familiarising yourself with the layout and services will help you feel more confident and show your genuine interest in the role.
✨Tip Number 2
Practice your customer engagement skills! Think of some fun ways to spark conversations with guests. Maybe even role-play with a friend to get comfortable with upselling and making guests feel at home.
✨Tip Number 3
Dress to impress! Make sure you look the part for your interview. A smart appearance shows that you take the role seriously and are ready to represent the hotel’s brand with pride.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our team at LGH Hotels Management. Let’s make those unforgettable guest experiences together!
We think you need these skills to ace Waiting Staff in Brentwood
Some tips for your application 🫡
Show Your Passion for Hospitality: When you're writing your application, let your love for hospitality shine through! Share experiences where you've gone above and beyond to create memorable moments for guests. We want to see that spark!
Be Friendly and Approachable: Your written application should reflect the warm and welcoming vibe we cherish at Holiday Inn. Use a friendly tone and make sure to highlight your customer service skills. Remember, you’re the face of our brand!
Attention to Detail is Key: Just like we maintain high standards in our restaurant and bar, your application should be polished and error-free. Double-check for typos and ensure everything is presented neatly. It shows you care!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better. Don’t miss out on this opportunity!
How to prepare for a job interview at Holiday Inn Brentwood M25, Jct.28
✨Know the Hotel Inside Out
Before your interview, take a virtual tour of the Holiday Inn Brentwood and familiarise yourself with its facilities. Understanding the dining options and the overall atmosphere will help you speak confidently about how you can contribute to creating unforgettable guest experiences.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you’ve gone above and beyond for customers. Highlighting your ability to engage and delight guests will demonstrate that you’re the perfect fit for their team-focused environment.
✨Dress to Impress
First impressions matter! Dress smartly and maintain a professional appearance that reflects the hotel’s brand. A polished look shows that you take the opportunity seriously and are ready to represent their reputation.
✨Ask Thoughtful Questions
At the end of the interview, don’t hesitate to ask questions about the team dynamics or the hotel’s approach to guest satisfaction. This shows your genuine interest in the role and helps you understand how you can best fit into their hospitality culture.
