At a Glance
- Tasks: Lead a dynamic team to create unforgettable guest experiences in food and beverage.
- Company: Join the Imperial London Family, a historic yet innovative hospitality group.
- Benefits: Enjoy 28 days holiday, training opportunities, and discounts across our hotels and restaurants.
- Other info: Great career growth potential in a supportive and collaborative team.
- Why this job: Be part of a fresh approach to hospitality in a vibrant London setting.
- Qualifications: Experience in a fast-paced bar environment and a passion for hospitality.
We are part of the Imperial London Family of Hotels, a family-run company with over 185 years of history. We’re rewriting the traditional hospitality mindset, paving the way for a fresh approach at our 8 hotels in Bloomsbury. Our purpose is to provide authentic London experiences and memorable stays to all our guests. And we believe that starts with the right team.
We are now recruiting an Assistant Food & Beverage Manager at our newly acquired and refurbished IHG Brand, Holiday Inn Bloomsbury Hotel with 317 rooms. It’s a lively place to be, offering a Starbucks ground floor coffee bar, Media Lounge & co-working space area and the Stylish Artful Critic Bar, 13 Meeting Rooms and 1 Ballroom.
Putting our guests at the heart of everything you do, you make it your mission to ensure that you and your team deliver an exceptional guest experience and memorable stay. You will be supporting the Food & Beverage Manager in overseeing the food & beverage operations and ensuring high standards of service, compliance to health and safety practices, whilst maximising guest satisfaction consistently on each shift.
Key Duties:- Oversee Bar services and maintain responsibility for beverages in these spaces, ensuring that all functions run smoothly, and customer requirements are met.
- Liaise regularly with F&B Manager and operational teams both front of house and back of house on departmental performance and that they are updated on information or issues.
- Receive and respond to all customer feedback ensuring satisfaction regularly ensuring all guest feedback is dealt with in a professional and efficient manner.
- Take responsibility for stock ordering and inventory for each outlet, ensure that all equipment and materials are ready for service.
- Review daily sales and beverage costs and track against budget, plan and forecast future sales and revenue opportunities.
- Previous experience gained as Head Bartender or Assistant Bar Manager within a fast-paced environment with a passion for all things food and beverage.
- A Passion for hospitality – you are all about creating memorable experiences that leaves our guests wanting to come back again and again.
- Personable and engaging able to build rapport easily, with great communication skills both with internal departments and guests alike.
- Excellent attention to detail.
- Not afraid to roll up your sleeves you can multi-task and also adapt to changing priorities, keeping a calm approach when under pressure.
- You will be a natural leader, with the ability to motivate, develop and coach the teams skills to reach their full potential.
- 28 days holiday, rising to 33 with length of service
- Access to ILH Training Academy programmes, apprenticeships and supported study
- Holiday Purchase Scheme
- Complimentary uniform dry-cleaning, plus discounted personal dry-cleaning
- Interest-free Season Ticket Loan
- Workplace Pension
- Team member flat rate and 50% friends and family hotel discount
- 50% discount across ILH F&B outlets
- Discounted drinks at Blooms Café
- Employee-funded Health Cash Plan
- Local Bloomsbury discounts
- Early Pay access
- Shopping discounts with selected retailers
- Salary sacrifice schemes including nursery care, cycle to work, and technology
- Access to mental health first-aiders, wellbeing support and the Employee Assistance Programme
With a 185-year legacy, our company combines the stability of a long-standing 7th generation family business with the innovation of a startup. We have big plans for growth, and we need someone who shares our excitement for the future, whilst upholding our core values of positivity, care, collaboration, growth, and pride.
We are the Imperial London Family of Hotels, a family-run company dedicated to rewriting the traditional hospitality mindset. We operate 8 hotels and 9 restaurants in the heart of Bloomsbury, London and we believe that great hospitality starts with the right people. So, if you’re ready to bring your expertise to support us with our new chapter, please apply today.
F&B Assistant Manager employer: Holiday Inn - Bloomsbury
Imperial London Hotels Group is an exceptional employer that values its team members as the cornerstone of delivering authentic London experiences. With a rich 185-year history, we offer a vibrant work culture in the heart of Bloomsbury, complete with extensive employee benefits, growth opportunities through our ILH Training Academy, and a supportive environment that prioritises well-being and collaboration. Join us to be part of a family-run company that is committed to innovation and excellence in hospitality.
