At a Glance
- Tasks: Support the Food & Beverage Manager in delivering exceptional guest experiences and overseeing operations.
- Company: Join the Imperial London Family, a historic and innovative hospitality group.
- Benefits: Enjoy 28 days holiday, training opportunities, discounts, and a supportive work environment.
- Other info: Dynamic role with opportunities for growth and development in a family-run business.
- Why this job: Be part of a vibrant team creating memorable experiences in the heart of London.
- Qualifications: Experience in a fast-paced bar environment and a passion for hospitality.
We are part of the Imperial London Family of Hotels, a family-run company with over 185 years of history. We’re rewriting the traditional hospitality mindset, paving the way for a fresh approach at our 8 hotels in Bloomsbury. Our purpose is to provide authentic London experiences and memorable stays to all our guests. And we believe that starts with the right team.
We are now recruiting an Assistant Food & Beverage Manager at our newly acquired and refurbished IHG Brand, Holiday Inn Bloomsbury Hotel with 317 rooms. It’s a lively place to be, offering a Starbucks ground floor coffee bar, Media Lounge & co-working space area and the Stylish Artful Critic Bar, 13 Meeting Rooms and 1 Ballroom.
Putting our guests at the heart of everything you do, you make it your mission to ensure that you and your team deliver an exceptional guest experience and memorable stay. You will be supporting the Food & Beverage Manager in overseeing the food & beverage operations and ensuring high standards of service, compliance to health and safety practices, whilst maximising guest satisfaction consistently on each shift.
Key Duties:- Oversee Bar services and maintain responsibility for beverages in these spaces, ensuring that all functions run smoothly, and customer requirements are met.
- Liaise regularly with F&B Manager and operational teams both front of house and back of house on departmental performance and that they are updated on information or issues.
- Receive and respond to all customer feedback ensuring satisfaction regularly ensuring all guest feedback is dealt with in a professional and efficient manner.
- Take responsibility for stock ordering and inventory for each outlet, ensure that all equipment and materials are ready for service.
- Review daily sales and beverage costs and track against budget, plan and forecast future sales and revenue opportunities.
- Previous experience gained as Head Bartender or Assistant Bar Manager within a fast-paced environment with a passion for all things food and beverage.
- A Passion for hospitality – you are all about creating memorable experiences that leaves our guests wanting to come back again and again.
- Personable and engaging able to build rapport easily, with great communication skills both with internal departments and guests alike.
- Excellent attention to detail.
- Not afraid to roll up your sleeves you can multi-task and also adapt to changing priorities, keeping a calm approach when under pressure.
- You will be a natural leader, with the ability to motivate, develop and coach the teams skills to reach their full potential.
- 28 days holiday, rising to 33 with length of service
- Access to ILH Training Academy programmes, apprenticeships and supported study
- Holiday Purchase Scheme
- Complimentary uniform dry-cleaning, plus discounted personal dry-cleaning
- Interest-free Season Ticket Loan
- Workplace Pension
- Team member flat rate and 50% friends and family hotel discount
- 50% discount across ILH F&B outlets
- Discounted drinks at Blooms Café
- Employee-funded Health Cash Plan
- Local Bloomsbury discounts
- Early Pay access
- Shopping discounts with selected retailers
- Salary sacrifice schemes including nursery care, cycle to work, and technology
- Access to mental health first-aiders, wellbeing support and the Employee Assistance Programme
You can explore additional benefits.
With a 185-year legacy, our company combines the stability of a long-standing 7th generation family business with the innovation of a startup. We have big plans for growth, and we need someone who shares our excitement for the future, whilst upholding our core values of positivity, care, collaboration, growth, and pride.
We are the Imperial London Family of Hotels, a family-run company dedicated to rewriting the traditional hospitality mindset. We operate 8 hotels and 9 restaurants in the heart of Bloomsbury, London and we believe that great hospitality starts with the right people. So, if you’re ready to bring your expertise to support us with our new chapter, please apply today.
Assistant Food and Beverage Manager employer: Holiday Inn - Bloomsbury
Imperial London Hotels Group is an exceptional employer that values its team members as the cornerstone of delivering authentic London experiences. With a rich 185-year history, we offer a vibrant work culture in the heart of Bloomsbury, complete with extensive employee benefits, growth opportunities through our ILH Training Academy, and a supportive environment that prioritises well-being and collaboration. Join us to be part of a family-run company that is committed to innovation and excellence in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Food and Beverage Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Holiday Inn - Bloomsbury. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Holiday Inn - Bloomsbury
Don't be shy about reaching out to Holiday Inn - Bloomsbury directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant Food and Beverage Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Holiday Inn - Bloomsbury and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Holiday Inn - Bloomsbury
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
