At a Glance
- Tasks: Create memorable guest experiences by maintaining cleanliness and providing exceptional service.
- Company: Stylish hotel in Blackpool, close to the seafront and town centre.
- Benefits: Discounted stays, extra holiday for your birthday, flexible hours, and free meals on duty.
- Other info: Enjoy social events and wellness activities throughout the year.
- Why this job: Join a fun team and make guests feel at home while developing your hospitality skills.
- Qualifications: Attention to detail, positive attitude, strong communication, and teamwork skills.
The predicted salary is between 20000 - 25000 £ per year.
In a modern and stylish hotel located in the heart of Blackpool, just moments from the seafront, Winter Gardens and town centre, a Guest Services Room Attendant will play a key role in delivering memorable experiences in a fast‑paced environment. The role involves welcoming guests, crafting locally inspired cocktails, and creating standout dining experiences, all while ensuring every guest’s stay is smooth and enjoyable.
A DAY IN THE LIFE OF A GUEST SERVICES ROOM ATTENDANT AT THE HOLIDAY INN BLACKPOOL:
- Keep guest rooms and public areas spotless and welcoming, creating a comfortable space guests love to return to.
- Clean, dust, vacuum, and polish with an eye for detail, making sure every room is guest‑ready.
- Change linens, make beds, and refresh towels, keeping everything looking fresh and inviting.
- Replenish in‑room amenities, from toiletries to tea and coffee, ensuring guests have everything they need.
- Report any maintenance issues or missing items promptly to keep rooms in top shape.
- Follow health, safety and cleanliness standards, helping maintain a safe environment for guests and team members.
- Support with special requests, like setting up extra beds or delivering extra amenities, going the extra mile to make each stay memorable.
- Work closely with other departments, especially the front desk and maintenance, to deliver a seamless guest experience.
WHAT WE NEED FROM YOU:
- A keen eye for detail and a commitment to high cleanliness standards.
- A positive, can‑do attitude, with a passion for creating a welcoming environment.
- Strong communication skills to coordinate with other team members and respond to guest needs.
- The ability to work efficiently, staying organised and focused during busy shifts.
- A team player who’s flexible and willing to help wherever needed to keep things running smoothly.
OUR BENEFITS:
- Discounted hotel room rates for you and your friends & family.
- An additional day's holiday for your birthday.
- Enhanced Maternity, adoption & shared parental leave.
- Course Sponsorship.
- 30% F&B discount at RBH hotels.
- Refer a Friend scheme (earn £250 for each referral up to 5 referrals).
- Flexible working arrangements.
- Life Insurance.
- Employee Assistance Programme.
- Social and wellness events and activities all year round.
- Free meals on duty saving you over £1000 per year.
EQUAL OPPORTUNITIES:
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people‑first culture. If at any point throughout our process you require reasonable adjustments, please contact us.
Guest Services Room Attendant employer: Holiday Inn Blackpool
At RBH Hospitality Management, we pride ourselves on being an exceptional employer, offering a vibrant work culture in the heart of Blackpool. Our Guest Services Room Attendants enjoy a range of benefits including discounted hotel stays, flexible working arrangements, and opportunities for personal growth through course sponsorship. Join us to be part of a supportive team that values your contributions and fosters a welcoming environment for both guests and staff alike.
StudySmarter Expert Advice🤫
We think this is how you could land Guest Services Room Attendant
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Holiday Inn Blackpool. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Holiday Inn Blackpool
Don't be shy about reaching out to Holiday Inn Blackpool directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Guest Services Room Attendant
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Holiday Inn Blackpool and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Holiday Inn Blackpool
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
