Kew Green Hotels is seeking a Guest Service Manager to lead a multiskilled team across Front Office, F&B, and Meetings & Events. You will shape the guest service function and receive training to progress toward Operations or Hotel Manager roles.
You’ll report to the Hotel Manager and drive service excellence, coach staff, and monitor KPIs while ensuring safety and high standards across the property. Shortlisted candidates will discuss next steps with the Hotel Manager.
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Guest Service Leader: Multiskilled Hospitality & Experience in Birmingham employer: Holiday Inn Birmingham M6 J7
Kew Green Hotels is an exceptional employer, offering a vibrant work culture where every Guest Service Assistant plays a crucial role in delivering outstanding guest experiences. With comprehensive training, career development opportunities through funded apprenticeships, and access to fantastic employee benefits like discounts on hotel stays and leisure facilities, you’ll find a supportive environment that values your growth and well-being. Join us in a dynamic hospitality setting where your passion for people can truly shine.
Contact Details:
Holiday Inn Birmingham M6 J7 Recruitment Team
