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- Tasks: Lead talent development and enhance guest experiences in a dynamic hospitality environment.
- Company: Join Cairn Group, a leading UK hospitality company with over 60 years of expertise.
- Benefits: Enjoy a competitive salary, bonuses, perks, and opportunities for career growth.
- Why this job: Make a real impact by shaping future leaders and driving continuous improvement.
- Qualifications: Experience in talent development and a recognised L&D qualification required.
- Other info: Flexible location options available for the right candidate.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Hospitality Starts Here – Build Your Future with Cairn Group. Are you ready to grow your career in hospitality? At Cairn Group, we believe work should be rewarding, exciting, and full of opportunities to learn and develop. Whether you’re creating unforgettable guest experiences or supporting your team, you’ll be part of a friendly, supportive environment where your contributions are valued. With the opportunity to learn, develop, and be recognised, Cairn is a place where you can build a career you’re proud of.
About the role… Leading the way on talent development in this Group role, you will work with the wider HR team, our partners, leaders and teams across the business to devise, embed, measure and continuously improve solutions that deliver skills, capability, and a leadership pipeline that powers great guest experiences.
You will help to drive achieve best in class for our team members and guests by:
- Shaping our strategy
- Enhancing service and product knowledge
- Inspiring learning and growth
- Building future leaders
- Driving continuous improvement
You will champion our values — RISE: Respect, Integrity, Sustainability and Excellence — ensuring they are not just words, but behaviours that power exceptional team and guest experiences every day.
About you... You are naturally inquisitive, commercially aware and passionate about people. You are credible, calm under pressure and comfortable influencing at all levels of the organisation.
You will bring:
- Significant experience in talent and L&D within a guest or service-led environment
- Strong practical expertise in talent development, leadership programmes and succession planning
- A track record of designing and delivering engaging, high-impact learning solutions
- Confidence using data and analytics to shape strategy and demonstrate ROI
- High emotional intelligence, empathy and sound judgement
- A collaborative mindset — you think “we”, not “me”
- A growth mindset balanced with pragmatism and solutions-focus
- A recognised L&D qualification (CIPD Level 5/7 or equivalent experience)
- A clear commitment to your own continued professional development
Most importantly, you lead with values. You use Respect, Integrity, Sustainability and Excellence as your compass in everything you do.
About Us: Cairn Group is a leading UK hospitality company with over 60 years of expertise in hotel acquisition, ownership, management, investment, and development. Our journey has been shaped by successful partnerships with global brands and a commitment to creating thriving, guest-focused properties.
At Cairn Group, our values - Respect, Integrity, Sustainability, and Excellence (RISE) - are at the heart of everything we do. We respect our team and guests, act with integrity, and invest in our people to build a sustainable future - for our business, our communities, and the planet. Every day, we work to deliver excellence, going the extra mile to create outstanding experiences for our guests.
Benefits: Competitive salary + bonus + various perks + career growth
Location: This is a national role. We operate UK wide and offer a degree of flexibility on location, for the right candidate.
Talent & Development Manager in Birmingham employer: Holiday Inn Birmingham City Centre
Contact Detail:
Holiday Inn Birmingham City Centre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Talent & Development Manager in Birmingham
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality industry. Attend events, join online forums, and don’t be shy about reaching out to potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Showcase your skills! When you get the chance to meet hiring managers or team leaders, make sure to highlight your experience in talent development and leadership. Share specific examples of how you've driven continuous improvement and inspired growth in previous roles.
✨Tip Number 3
Prepare for interviews by researching Cairn Group’s values—Respect, Integrity, Sustainability, and Excellence. Think about how your own experiences align with these values and be ready to discuss them. This will show that you’re not just a fit for the role, but also for the company culture.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the Cairn Group family. Let’s build your future together!
We think you need these skills to ace Talent & Development Manager in Birmingham
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for hospitality shine through! We want to see how passionate you are about talent development and creating unforgettable guest experiences.
Align with Our Values: Make sure to weave our values of Respect, Integrity, Sustainability, and Excellence into your application. Show us how you embody these principles in your work and how they guide your decisions.
Be Specific About Your Experience: Highlight your significant experience in talent and L&D. Use specific examples of how you've designed and delivered engaging learning solutions that have made a real impact in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Cairn Group!
How to prepare for a job interview at Holiday Inn Birmingham City Centre
✨Know Your Values
Cairn Group places a strong emphasis on their values: Respect, Integrity, Sustainability, and Excellence. Make sure you understand these values and can articulate how they resonate with your own beliefs and experiences. Prepare examples that demonstrate how you've embodied these values in your previous roles.
✨Showcase Your Experience
Highlight your significant experience in talent development and leadership programmes. Be ready to discuss specific high-impact learning solutions you've designed and delivered. Use data and analytics to back up your claims, showing how your strategies have led to measurable improvements.
✨Demonstrate Emotional Intelligence
As a Talent & Development Manager, emotional intelligence is key. Prepare to discuss situations where you've had to influence others or resolve conflicts. Show that you can remain calm under pressure and that you genuinely care about the growth and development of your team members.
✨Collaborative Mindset
Cairn Group values collaboration, so be prepared to discuss how you work within teams. Share examples of how you've fostered a collaborative environment in the past, and emphasise your 'we' mentality. This will show that you're not just focused on individual success but on the success of the entire team.