Nights Guest Service Assistant

Nights Guest Service Assistant

Full-Time 20000 - 25000 £ / year (est.) No working from home possible
Holiday Inn and Staybridge Suites London Heathrow

At a Glance

  • Tasks: Provide exceptional guest service and support during night shifts.
  • Company: Join a global hospitality brand with a people-first approach.
  • Benefits: Flexible hours, competitive pay, and opportunities for growth.
  • Other info: Work in exciting destinations with diverse teams.
  • Why this job: Be part of a dynamic team creating memorable experiences for guests.
  • Qualifications: Strong communication skills and a passion for customer service.

The predicted salary is between 20000 - 25000 £ per year.

Who are we?

Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand. We're passionate about connecting great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott and everything in between. From the rich diversity of our people and locations to our people first approach to business, the Aimbridge experience is like...

Nights Guest Service Assistant employer: Holiday Inn and Staybridge Suites London Heathrow

Aimbridge Hospitality EMEA is an exceptional employer that prioritises a people-first approach, fostering a vibrant work culture where diversity and collaboration thrive. As a Nights Guest Service Assistant, you will benefit from comprehensive training and growth opportunities within a global network of renowned hotel brands, all while enjoying the dynamic atmosphere of exciting destinations. Join us to be part of a team that values your contributions and supports your professional journey.

Holiday Inn and Staybridge Suites London Heathrow

Contact Details:

Holiday Inn and Staybridge Suites London Heathrow Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Nights Guest Service Assistant

Tip Number 1

Network like a pro! Reach out to friends, family, or even acquaintances who work in hospitality. They might have insider info on openings or can put in a good word for you.

Tip Number 2

Prepare for the interview by researching Aimbridge and its brands. Knowing their values and what they stand for will help you shine during the conversation.

Tip Number 3

Practice common interview questions with a friend or in front of a mirror. The more comfortable you are, the better you'll perform when it counts!

Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you're serious about joining the Aimbridge family.

We think you need these skills to ace Nights Guest Service Assistant

Customer Service Skills
Communication Skills
Problem-Solving Skills
Attention to Detail
Teamwork
Adaptability
Time Management

Some tips for your application 🫡

Show Your Passion:When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see that you’re excited about connecting with guests and creating memorable experiences!

Tailor Your CV:Make sure to customise your CV for the Nights Guest Service Assistant role. Highlight relevant experience and skills that align with our values at Aimbridge Hospitality. We love seeing how you fit into our team!

Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free of jargon. This helps us get to know you better without any confusion!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at Holiday Inn and Staybridge Suites London Heathrow

Know the Company Inside Out

Before your interview, take some time to research Aimbridge Hospitality EMEA. Understand their values, mission, and the brands they work with. This will not only help you answer questions more effectively but also show your genuine interest in the company.

Showcase Your Customer Service Skills

As a Nights Guest Service Assistant, you'll be interacting with guests regularly. Prepare examples from your past experiences where you've provided excellent customer service. Highlight how you handled difficult situations or went above and beyond for a guest.

Prepare Questions to Ask

Interviews are a two-way street! Think of insightful questions to ask your interviewer about the role, team dynamics, or company culture. This shows that you're engaged and serious about the position.

Dress the Part

Even if the role is in hospitality, first impressions matter. Dress smartly and appropriately for the interview. It reflects your professionalism and respect for the opportunity, setting a positive tone right from the start.