At a Glance
- Tasks: Keep our hotel facilities in top shape and respond to maintenance requests.
- Company: Join Aimbridge Hospitality, a leader in connecting people with amazing experiences across top hotel brands.
- Benefits: Enjoy hotel discounts, flexible pay options, 28 days holiday, and free staff meals.
- Why this job: Be a vital part of creating memorable stays for guests in a supportive, inclusive environment.
- Qualifications: Basic maintenance knowledge, strong communication skills, and a passion for guest satisfaction are essential.
- Other info: This role offers unique opportunities for growth and development in the hospitality industry.
The predicted salary is between 24000 - 36000 £ per year.
Job Description
Who are we?
Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand. Were passionate about connecting great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott and everything in between. From the rich diversity of our people and locations to our people first approach to business, the Aimbridge experience is like no other.
What is in it for you?
As part of the Aimbridge team, you will have access to industry leading benefits that include
- Industry leading training and leadership development opportunities
- Hotel discounts portfolio wide Staff rates and up to 50% discount on food & beverage and spa
- Wagestream Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
- 24/7 access to our employee assistance programme
- Minimum of 28 days holiday
- Staff meals on duty
- Paid breaks
- Starting salary above national minimum wage
- Access to hotel gym facilities
- Free staff parking
A day in the life of
As Hotel Maintenance Assistant you'll be responsible for ensuring the hotel's facilities, equipment, and grounds are well-maintained and in good working order. The role involves responding to maintenance requests, performing routine maintenance tasks, troubleshooting and repairing equipment, coordinating with vendors and contractors, and ensuring the hotel's facilities are clean, safe, and well-maintained for guests and employee
This role is unlike any other in our hotel and youll play a crucial role in ensuring that guests have a first class enjoyable and comfortable stay.
What do we need from you?
- Basic knowledge of maintenance and repair techniques: You will have a basic understanding of maintenance and repair techniques for plumbing, electrical, HVAC, and other equipment commonly found in hotels.
- Communication and customer service skills: The role requires interacting with guests and colleagues, so strong communication and customer service skills are essential.
- Attention to detail: Youll need an eye for detail to be able to identify potential maintenance issues before they turn into bigger problems.
- Time management: Youll need to be able to effectively manage your time to prioritise key hotel projects
- Technical skills: Basic knowledge of computer systems, software programs and digital tools such as maintenance management software and online scheduling tools would be highly advantageous to allow you to track work orders, manage inventory, and communicate with other departments.
Most importantly, to be successful in this role, you will be passionate about providing an exceptional guest experience and living through our brand standards
At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our global community and offering everyone A Place to Grow
So, click apply today, wed love to welcome you to our inclusive team shaping the future of hospitality.
AMRT1_UKCT
Contact Detail:
Holiday Inn and Staybridge Suites London Heathrow Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Assistant
✨Tip Number 1
Familiarise yourself with the specific maintenance tasks commonly found in hotels, such as plumbing and electrical repairs. This knowledge will not only boost your confidence but also demonstrate your readiness for the role during any informal discussions or interviews.
✨Tip Number 2
Showcase your communication skills by engaging with current employees or professionals in the hospitality industry. Networking can provide valuable insights into the company culture at Aimbridge and help you understand what they value in a Maintenance Assistant.
✨Tip Number 3
Prepare to discuss your time management strategies. Think of examples where you've successfully prioritised tasks or handled multiple responsibilities, as this is crucial for managing maintenance requests efficiently in a busy hotel environment.
✨Tip Number 4
Research Aimbridge Hospitality's values and their approach to guest experience. Being able to articulate how your personal values align with theirs can set you apart and show that you're genuinely interested in contributing to their team.
We think you need these skills to ace Maintenance Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in maintenance and repair techniques. Include any specific skills related to plumbing, electrical work, or HVAC systems that align with the job description.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for providing exceptional guest experiences. Mention your communication and customer service skills, as well as your attention to detail and time management abilities.
Highlight Technical Skills: If you have experience with maintenance management software or online scheduling tools, be sure to mention this in your application. It shows you are tech-savvy and can efficiently manage tasks.
Show Enthusiasm for the Role: In your application, express your excitement about the opportunity to work with Aimbridge Hospitality. Emphasise your commitment to maintaining high standards and contributing to a positive guest experience.
How to prepare for a job interview at Holiday Inn and Staybridge Suites London Heathrow
✨Show Your Technical Know-How
Make sure to brush up on your basic maintenance and repair techniques. Be prepared to discuss your experience with plumbing, electrical systems, and HVAC. Highlight any specific projects or tasks you've handled in the past that demonstrate your skills.
✨Demonstrate Strong Communication Skills
Since the role involves interacting with guests and colleagues, practice articulating your thoughts clearly. Think of examples where you provided excellent customer service or resolved conflicts effectively, as this will show your ability to communicate well in a hospitality environment.
✨Emphasise Attention to Detail
During the interview, share instances where your attention to detail helped prevent larger issues. This could be identifying a minor repair before it escalated or ensuring that all maintenance tasks were completed to a high standard. This will showcase your proactive approach.
✨Time Management is Key
Be ready to discuss how you prioritise tasks and manage your time effectively. You might want to prepare examples of how you've balanced multiple responsibilities in previous roles, especially in a fast-paced environment like a hotel.