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- Tasks: Ensure hotel facilities are well-maintained and respond to maintenance requests.
- Company: Join Aimbridge Hospitality, a global leader in connecting people with amazing experiences.
- Benefits: Enjoy hotel discounts, flexible pay options, 28+ days holiday, and free staff meals.
- Why this job: Be a key player in creating exceptional guest experiences in a vibrant hospitality environment.
- Qualifications: Basic maintenance knowledge, strong communication skills, attention to detail, and time management.
- Other info: Join an inclusive team dedicated to growth and excellence in hospitality.
The predicted salary is between 20000 - 28000 £ per year.
Job Description
Who are we?
Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand. Were passionate about connecting great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott and everything in between. From the rich diversity of our people and locations to our people first approach to business, the Aimbridge experience is like no other.
What is in it for you?
As part of the Aimbridge team, you will have access to industry leading benefits that include
- Industry leading training and leadership development opportunities
- Hotel discounts portfolio wide Staff rates and up to 50% discount on food & beverage and spa
- Wagestream Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
- 24/7 access to our employee assistance programme
- Minimum of 28 days holiday
- Staff meals on duty
- Paid breaks
- Starting salary above national minimum wage
- Access to hotel gym facilities
- Free staff parking
A day in the life of
As Hotel Maintenance Assistant you'll be responsible for ensuring the hotel's facilities, equipment, and grounds are well-maintained and in good working order. The role involves responding to maintenance requests, performing routine maintenance tasks, troubleshooting and repairing equipment, coordinating with vendors and contractors, and ensuring the hotel's facilities are clean, safe, and well-maintained for guests and employee
This role is unlike any other in our hotel and youll play a crucial role in ensuring that guests have a first class enjoyable and comfortable stay.
What do we need from you?
- Basic knowledge of maintenance and repair techniques: You will have a basic understanding of maintenance and repair techniques for plumbing, electrical, HVAC, and other equipment commonly found in hotels.
- Communication and customer service skills: The role requires interacting with guests and colleagues, so strong communication and customer service skills are essential.
- Attention to detail: Youll need an eye for detail to be able to identify potential maintenance issues before they turn into bigger problems.
- Time management: Youll need to be able to effectively manage your time to prioritise key hotel projects
- Technical skills: Basic knowledge of computer systems, software programs and digital tools such as maintenance management software and online scheduling tools would be highly advantageous to allow you to track work orders, manage inventory, and communicate with other departments.
Most importantly, to be successful in this role, you will be passionate about providing an exceptional guest experience and living through our brand standards
At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our global community and offering everyone A Place to Grow
So, click apply today, wed love to welcome you to our inclusive team shaping the future of hospitality.
AMRT1_UKCT
Maintenance Assistant employer: Holiday Inn and Staybridge Suites London Heathrow
Contact Detail:
Holiday Inn and Staybridge Suites London Heathrow Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Assistant
✨Tip Number 1
Familiarize yourself with the specific maintenance tasks commonly found in hotels, such as plumbing and electrical repairs. This knowledge will help you stand out during the interview process.
✨Tip Number 2
Highlight your customer service skills when discussing your experience. Since you'll be interacting with guests, showcasing your ability to communicate effectively can set you apart from other candidates.
✨Tip Number 3
Demonstrate your attention to detail by preparing examples of how you've identified and resolved maintenance issues in the past. This will show that you can proactively prevent problems before they escalate.
✨Tip Number 4
Emphasize your time management skills by discussing how you've successfully prioritized tasks in previous roles. This is crucial for managing multiple maintenance requests efficiently.
We think you need these skills to ace Maintenance Assistant
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Maintenance Assistant at Aimbridge Hospitality. Highlight your relevant skills and experiences that align with the job description.
Tailor Your CV: Customize your CV to emphasize your basic knowledge of maintenance and repair techniques, as well as your communication and customer service skills. Use specific examples from your past experiences to demonstrate these abilities.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for providing exceptional guest experiences. Mention how your attention to detail and time management skills will contribute to maintaining the hotel's facilities effectively.
Proofread Your Application: Before submitting your application, carefully proofread all documents to ensure there are no spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Holiday Inn and Staybridge Suites London Heathrow
✨Show Your Maintenance Knowledge
Be prepared to discuss your basic knowledge of maintenance and repair techniques. Highlight any relevant experience you have with plumbing, electrical systems, or HVAC, as this will demonstrate your capability to handle the tasks required in the role.
✨Demonstrate Communication Skills
Since the role involves interacting with guests and colleagues, practice articulating your thoughts clearly. Share examples of how you've successfully communicated in past roles, especially in situations that required customer service skills.
✨Highlight Attention to Detail
Prepare to discuss instances where your attention to detail helped prevent larger issues. This could involve identifying maintenance problems early or ensuring that facilities were always in top condition for guests.
✨Time Management is Key
Think of examples where you effectively managed your time to prioritize tasks. Being able to juggle multiple maintenance requests while ensuring guest satisfaction is crucial, so be ready to share your strategies.
