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For Companies At a Glance
- Tasks: Serve guests, take orders, and ensure a top-notch dining experience.
- Company: Join Aimbridge Hospitality, a global leader in hospitality with exciting brands.
- Benefits: Enjoy hotel discounts, flexible pay options, and 28 days holiday.
- Why this job: Be part of a vibrant team that values people and offers growth opportunities.
- Qualifications: No experience needed, just a passion for great service and teamwork.
- Other info: Flexible shifts available, including nights and weekends.
Who are we?
Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand. We're passionate about connecting great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott and everything in between. From the rich diversity of our people and locations to our people first approach to business, the Aimbridge experience is like no other.
What is in it for you?
- Industry leading training and leadership development opportunities
- Hotel discounts portfolio wide
- Staff rates and up to 50% discount on food & beverage and spa
- Wagestream: Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
- 24/7 access to our employee assistance programme
- Access to hotel gym facilities
- Minimum of 28 days holiday
- Staff meals on duty
- Starting salary above national minimum wage
- Free staff parking
A day in the life of
As Food and Beverage Assistant you'll be responsible for ensuring that guests have a positive, first class dining experience. You'll greet guests, take orders, serve food and drinks, and handle payments. You'll be responsible for maintaining a clean and organised dining area, restocking supplies, and assisting with food preparation as needed whilst working agilely to support the rest of the wider business. Excellent customer service skills and attention to detail are essential for this role and you'll always work with Aimbridge's four pillars of Food and Beverage in mind: People, Product, Guest, Performance.
What do we need from you?
- Food and Beverage experience isn't essential for this role, but to be successful, you will be passionate about providing an exceptional guest experience and living through our brand standards
- You’ll have strong communication skills and the ability to engage with guests in a friendly and professional manner
- An ability to work well in a team and collaborate with other staff members to provide excellent service to guests, being agile in your ability to support colleagues across the hotel
- Attention to detail and ability to maintain a clean and organised dining area
- Flexibility to work varying shifts, including nights, weekends and holidays.
At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our global community and offering everyone A Place to Grow. So, click apply today, we'd love to welcome you to our inclusive team shaping the future of hospitality.
Food & Beverage Assistant employer: Holiday Inn and Staybridge Suites London Heathrow
Contact Detail:
Holiday Inn and Staybridge Suites London Heathrow Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Assistant
✨Tip Number 1
Familiarise yourself with Aimbridge Hospitality's values and mission. Understanding their people-first approach and commitment to exceptional guest experiences will help you align your responses during any interviews or conversations.
✨Tip Number 2
Showcase your customer service skills in any interactions you have with the company. Whether it's through networking or during the application process, demonstrating your ability to engage positively with others can set you apart.
✨Tip Number 3
Be prepared to discuss your flexibility and teamwork abilities. Since the role requires working varying shifts and collaborating with colleagues, having examples ready that highlight these traits will be beneficial.
✨Tip Number 4
Research the specific brands Aimbridge works with, like Hilton and Marriott. Knowing about their dining experiences and standards can give you an edge when discussing how you can contribute to maintaining those high standards.
We think you need these skills to ace Food & Beverage Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any relevant experience in customer service or hospitality, even if it's not directly in food and beverage. Emphasise your communication skills and ability to work in a team.
Craft a Strong Cover Letter: In your cover letter, express your passion for providing exceptional guest experiences. Mention how you align with Aimbridge's values and their focus on people and performance.
Showcase Your Flexibility: Since the role requires flexibility with shifts, mention your availability clearly. Highlight any previous experience where you've successfully adapted to changing schedules or worked during busy periods.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Holiday Inn and Staybridge Suites London Heathrow
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing an exceptional guest experience. Share any relevant experiences where you went above and beyond to ensure customer satisfaction, as this aligns perfectly with Aimbridge's values.
✨Demonstrate Teamwork Skills
Highlight your ability to work well in a team. Discuss examples of how you've collaborated with colleagues in previous roles to deliver excellent service, as teamwork is crucial in the hospitality industry.
✨Prepare for Common Questions
Anticipate questions related to handling difficult guests or managing busy shifts. Prepare thoughtful responses that showcase your problem-solving skills and ability to stay calm under pressure.
✨Emphasise Attention to Detail
Since maintaining a clean and organised dining area is essential, be ready to discuss how you ensure cleanliness and organisation in your work. Mention any specific practices you follow to uphold high standards.
