At a Glance
- Tasks: Create tailor-made holidays and manage bookings from start to finish.
- Company: Join Holiday Hamster, an award-winning travel consultancy passionate about personalised service.
- Benefits: Enjoy six weeks paid holiday, uncapped booking bonuses, and opportunities for educational trips.
- Other info: Work 30 hours over four days with potential for career progression.
- Why this job: Be part of a supportive team that values your growth and love for travel.
- Qualifications: Minimum 2 years in travel or similar role; GCSEs in English and Maths required.
The predicted salary is between 21600 - 36000 £ per year.
We have an exciting opportunity for a confident individual with a passion for travel. Holiday Hamster is looking for an experienced Travel Consultant to add to their growing team of award-winning experts. The successful candidate will be provided with full support from our team to develop their skills and product knowledge.
As a Travel Consultant at Holiday Hamster, you’ll take the time to truly understand each customer, uncover what matters most to them, and create tailor-made holidays that hit the mark. We look after our clients from the moment they first get in touch to long after they’ve returned home - they’re never just a number to us.
DUTIES WILL INCLUDE:
- Providing friendly, professional service in person, over the phone or by email, building trust and genuine relationships with every customer.
- Asking the right questions to understand their needs and preferences, and matching them to the most suitable holidays from our wide range of partners.
- Creating and selling bespoke travel packages with clear, accurate, and visually appealing quotes.
- Managing each booking from start to finish, offering personal support before, during and after the holiday.
- Taking part in regular training, including overseas trips, to keep your knowledge up to date and share first-hand insights with customers.
SKILLS REQUIRED:
- Minimum of 2 Years of Travel Agent experience or a similar role.
- Good interpersonal skills.
- Excellent listener.
- Attention to detail.
- Ability to use your own initiative.
- Work as part of a team.
- Good Florida product knowledge.
QUALIFICATIONS REQUIRED:
- GCSE English.
- GCSE Maths.
TRAINING:
Opportunity to increase product knowledge through various in-house and online training courses.
PERSONAL QUALITIES:
- Reliable.
- Punctual and driven.
- Take an interest in travel and cultures with a willingness to learn.
PROSPECTS:
Continued support for all future personal or professional development with the option to progress to Senior Travel Consultant and/or specialise in a desired field of travel within the company.
OTHER INFORMATION:
- Working Week: 30 hours, spread over four days, from Tuesday to Saturday.
- Company Benefits: Pay increase each April, an additional pay increase for each year of full employment, further additional pay increases upon completion of defined training course(s), Six weeks paid holiday per year, pension scheme, booking bonuses (uncapped), opportunity to take part in educational visits, holiday discounts and social events.
Holiday Hamster is an accredited member of The Living Wage Foundation.
Travel Consultant in Ripponden employer: Holiday Hamster
At Holiday Hamster, we pride ourselves on being an exceptional employer that values our team members as much as our clients. With a supportive work culture, extensive training opportunities, and generous benefits including six weeks of paid holiday and uncapped booking bonuses, we empower our Travel Consultants to thrive in their roles while enjoying a fulfilling work-life balance. Join us in creating unforgettable travel experiences in a dynamic environment where your passion for travel can truly shine.
StudySmarter Expert Advice🤫
We think this is how you could land Travel Consultant in Ripponden
✨Get Involved in Local Travel Events
Join local tourism fairs or travel expos in your area. These events are a treasure trove for networking, and you can often meet hiring managers from companies like Holiday Hamster who are looking for fresh talent for roles like Travel Consultant.
✨Showcase Your Travel Know-How
Create a travel blog or use social media to share your experiences and insights about different destinations. This can help you stand out to recruiters in the travel industry, demonstrating your passion for the sector and your ability to engage with an audience.
✨Connect with Alumni from Your School
Check out alumni groups linked to the travel and tourism sectors. Often, these connections can lead to inside info about opportunities at companies like Holiday Hamster and give you a leg up for your Travel Consultant application.
✨Don’t Shy Away from Cold Emails
If there's a dream company you want to join, don’t hesitate to send a friendly email to their HR or recruitment team. Express your interest in their vision and mention that you’re keen on any Travel Consultant openings they might have. It's a bold move, but it might just pay off!
We think you need these skills to ace Travel Consultant in Ripponden
Some tips for your application 🫡
Show Your Passion for Travel:In the travel and tourism industry, your love for exploration and different cultures should shine through in your application. Make sure to share personal anecdotes or experiences that highlight your enthusiasm for travel—this can really set you apart when applying for the Travel Consultant role at Holiday Hamster.
Highlight Your Customer Service Skills:Customer service is king in travel and tourism. When detailing your work experience, focus on situations where you provided outstanding service or resolved customer issues, as this demonstrates your ability to ensure client satisfaction. Include specific examples in your CV to show that you're ready to face the challenges of the Travel Consultant position at Holiday Hamster.
Keep Your CV Travel-Themed:When it comes to CV conventions in the travel industry, think of including any relevant certifications or training you've completed, like first aid or tour guiding courses. If you've travelled widely yourself, don't hesitate to mention that—it's all about showing your background fits the globetrotting vibe of Holiday Hamster.
Craft a Compelling Cover Letter:Your cover letter should not only explain why you're a great fit but also reflect your personality! Use this space to express what excites you about the travel sector and how you can contribute to Holiday Hamster's adventures. Share any unique perspectives or ideas you have to enhance the travel experience, especially as a full-time Travel Consultant.
How to prepare for a job interview at Holiday Hamster
✨Show Off Your Travel Knowledge
For a role in travel and tourism, it’s vital to demonstrate your knowledge of different destinations, cultures, and travel trends. Brush up on popular destinations and recent changes in travel restrictions. We suggest bringing some interesting travel stories or experiences to share—this can help you connect personally with the interviewer!
✨Prepare for Customer Scenarios
Expect to be hit with customer service scenarios during the interview. They might ask how you'd handle a challenging traveller or resolve a booking issue. Think of a few real-life examples from your experiences, even if they’re just from customer service roles. This will show that you're ready for the field and have the right mindset to tackle on-the-ground challenges!
✨Highlight Your Flexibility and Passion
In a full-time travel position, there are often irregular hours and spontaneous travel opportunities. Be sure to convey your flexibility and willingness to embrace the unpredictable nature of this industry. Let’s showcase that enthusiasm for travel and how it drives your decision-making!
✨Know the Tools of the Trade
Get familiar with travel booking systems and tools, such as Amadeus or Sabre. If you have experience using any specific software or even social media for travel promotions, bring that up! We want to show that you can hit the ground running and adapt quickly to their processes at Holiday Hamster.
