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- Tasks: Provide top-notch technical support and troubleshoot IT incidents for a leading travel tech company.
- Company: Join a dynamic travel technology company making waves in the industry.
- Benefits: Enjoy profit sharing, generous leave options, and enhanced parental leave.
- Why this job: Be the first point of contact and make a real difference in tech support.
- Qualifications: Service desk experience and excellent communication skills are a must.
- Other info: Apply by 24th November for this exciting opportunity in Dover.
The predicted salary is between 30000 - 42000 £ per year.
A leading travel technology company in the UK is seeking a Service Desk Engineer to deliver exceptional technical and application support. The role involves acting as the first point of contact for IT incidents, troubleshooting issues, and collaborating with various teams.
Benefits include profit sharing, extensive leave options, and enhanced parental leave.
Ideal candidates will have service desk experience and strong communication skills. Apply before 24th November for this dynamic role based in Dover.
Applications Support Engineer — Service Desk in Dover employer: Holiday Extras
Contact Detail:
Holiday Extras Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Applications Support Engineer — Service Desk in Dover
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the company on LinkedIn. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by brushing up on common service desk scenarios. We should practice troubleshooting questions and think about how we’d handle specific IT incidents.
✨Tip Number 3
Show off our communication skills! During interviews, let’s be clear and concise when explaining technical issues. Remember, it’s all about making complex stuff easy to understand.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can keep track of our application status easily.
We think you need these skills to ace Applications Support Engineer — Service Desk in Dover
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your service desk experience and technical skills. We want to see how your background aligns with the role, so don’t be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the role and how you can contribute to our team. Keep it friendly and professional, just like we are at StudySmarter.
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at Holiday Extras
✨Know Your Tech Inside Out
Make sure you brush up on the technical skills relevant to the role. Familiarise yourself with common IT incidents and troubleshooting techniques, as you'll likely be asked to demonstrate your problem-solving abilities during the interview.
✨Showcase Your Communication Skills
As a Service Desk Engineer, you'll need to communicate effectively with both technical and non-technical teams. Prepare examples of how you've successfully resolved issues through clear communication in the past, and be ready to demonstrate this skill during the interview.
✨Research the Company Culture
Understanding the company’s values and culture can give you an edge. Look into their approach to customer service and teamwork, and think about how your own values align with theirs. This will help you answer questions more authentically and show that you're a good fit.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and the company's future projects. This not only shows your interest but also helps you gauge if this is the right environment for you.
