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- Tasks: Support applications and systems, troubleshoot issues, and manage workflows in Jira.
- Company: Dynamic travel tech company based in the UK with a focus on service improvement.
- Benefits: Flexible work arrangements and rich benefits for a great work-life balance.
- Why this job: Join a collaborative team and enhance your skills in a thriving industry.
- Qualifications: Strong troubleshooting skills and ITIL knowledge are essential.
- Other info: Opportunity to grow in a supportive environment with a focus on service excellence.
The predicted salary is between 30000 - 42000 £ per year.
A travel technology company based in the UK is seeking a Service Desk Engineer to support applications and systems, ensuring efficient service and problem resolution. The role involves:
- Investigating application issues
- Managing workflows in Jira
- Owning service-management processes
Ideal candidates will have strong troubleshooting skills and ITIL knowledge to contribute to a collaborative environment focused on service improvement. We offer a flexible work arrangement and rich benefits to enhance work-life balance.
Application Service Desk Engineer in Hythe employer: Holiday Extras Ltd
Contact Detail:
Holiday Extras Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Application Service Desk Engineer in Hythe
✨Tip Number 1
Network like a pro! Reach out to folks in the travel tech industry on LinkedIn or at local meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your troubleshooting skills! When you get the chance, share specific examples of how you've resolved application issues in the past. This will demonstrate your hands-on experience and problem-solving abilities.
✨Tip Number 3
Get familiar with Jira! If you haven't already, brush up on managing workflows in Jira. Being able to talk about your experience with it will definitely give you an edge during interviews.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are genuinely interested in joining our team. Plus, it shows you're proactive and keen to be part of our collaborative environment.
We think you need these skills to ace Application Service Desk Engineer in Hythe
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your troubleshooting skills and any relevant ITIL knowledge. We want to see how your experience aligns with the role of a Service Desk Engineer, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about travel technology and how you can contribute to our collaborative environment. Keep it engaging and personal – we love a bit of personality!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled application issues in the past. We’re looking for candidates who can demonstrate their ability to investigate and resolve problems effectively, so share those success stories!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be set!
How to prepare for a job interview at Holiday Extras Ltd
✨Know Your Tech Inside Out
Make sure you brush up on your troubleshooting skills and ITIL knowledge. Be ready to discuss specific examples of how you've resolved application issues in the past, as this will show your practical experience and problem-solving abilities.
✨Familiarise Yourself with Jira
Since managing workflows in Jira is a key part of the role, it’s a good idea to get comfortable with the platform. If you can, try to demonstrate your understanding of how you’ve used Jira in previous roles or projects during the interview.
✨Emphasise Collaboration
This role is all about contributing to a collaborative environment. Think of examples where you’ve worked effectively in a team to improve service delivery or resolve issues. Highlighting your teamwork skills will resonate well with the interviewers.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company’s service-management processes and how they measure success. This shows your genuine interest in the role and helps you understand if the company culture aligns with your values.
