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- Tasks: Lead compliance initiatives and ensure regulatory standards are met in the travel insurance sector.
- Company: Join Holiday Extras, a Sunday Times Best Place to Work 2025, focused on memorable travel experiences.
- Benefits: Enjoy 25 days annual leave, enhanced parental leave, and access to gym discounts.
- Why this job: Make a real impact in a dynamic role while supporting a culture of inclusivity and growth.
- Qualifications: Experience in compliance within financial services and strong knowledge of FCA regulations required.
- Other info: Flexible working options available to help you balance work and life commitments.
The predicted salary is between 54626 - 68283 £ per year.
Salary £54,626 - £68,283 DOE + Benefits + Profit Share. Office based in Hythe, Kent.
We care deeply about inclusive working practices and diverse teams. If you would prefer to work full-time, part-time or as a job-share, we will facilitate this wherever we can - whether to help you meet other commitments or to help you strike a great work-life balance.
The Role:
- Act as an enabler for the Insurance business, balancing commercial priorities with regulatory requirements and reputational risk.
- Own and deliver the risk-based compliance monitoring programme and annual compliance plan for HX Cover.
- Ensure effective governance is in place, including policies, controls, risk reviews, business risk appetite and clear Board level reporting.
- Lead delivery of FCA obligations, including accurate and timely RMA submissions and senior level regulatory commentary.
- Build compliance into strategic initiatives such as new products, partnerships, pricing models, customer journeys and marketing campaigns.
- Embed Consumer Duty thinking across the business, constructively challenging practices that could lead to foreseeable customer harm.
- Act as a trusted adviser to senior stakeholders, with the credibility and confidence to influence, challenge and support decision making.
- Own audit activity, manage findings through to resolution, and lead regulatory incident response and root cause analysis.
- Oversee marketing and financial promotions sign off, ensuring FCA and ASA compliance while protecting & promoting the HX brand.
- Lead compliance training and upskilling across teams, building understanding and capability.
- Ensure strong UK GDPR governance, including records management, third party contracts and data sharing accountability.
What you can bring to our team:
- Proven experience in compliance or risk within regulated financial services (insurance strongly preferred).
- A compliance qualification such as ICA, CII and/or an internal audit qualification (e.g. IIA).
- Demonstrable experience implementing or assuring Consumer Duty outcomes and conduct frameworks.
- Strong working knowledge of the FCA Handbook & reporting platforms, UK GDPR and operational controls.
- Good judgement and experience navigating the ambiguity in compliance, working pragmatically with the business.
- A solid understanding of online marketing compliance and ASA expectations within the insurance market.
- Experience working with senior stakeholders across the business producing Board level papers, regulatory MI and leading audits or reviews.
- An analytical mindset, able to translate complex regulatory requirements into clear, actionable insight.
- Excellent communication skills, with the ability to explain complex topics clearly to both senior and operational stakeholders.
- A collaborative, resilient and pragmatic approach, with sound judgement and the confidence to elevate where customer harm or regulatory risk is material.
Everyone's career path is individual and different, so this is just a guide. If your experience doesn’t precisely match this, you’re encouraged to apply so that we can discover your unique talents!
How we hire for this role:
- Video interview
- F2F interview
- Meet the team and Insurance Leaders
Cultivating a diverse and inclusive culture is paramount for us. Recognising we are all different, if for whatever reason you need us to adapt the process, please get in touch.
Why choose Holiday Extras?
We believe that holidays are the most precious time of all, so we create products, tech and services that make travel and holidays memorable and fun. We’re on a mission to be the only place to go for your holiday extras, offering unparalleled choice, value and service, turning our customers' ordinary trips into extraordinarily good times.
At Holiday Extras, we’re creating a workplace where everyone can thrive, build their careers and reach their limitless potential. As a Sunday Times Best Place to Work 2025, we’re proud to offer a world of benefits designed to enhance your lifestyle and well-being. By joining our team, you’ll feel supported and rewarded every day. Learn more about our culture and benefits.
Time is precious: 25 days annual leave (+BH’s), extra holidays through Holiday Buy, Birthday Day Off, and Sabbaticals at each milestone.
Parental Leave: Enhanced parental leave - Up to 1 year off, including 13 weeks at 100% pay, 13 weeks at 50% pay.
Road to well being: Access to Gym Discounts, Private Dental Insurance and Private Medical Insurance (after 4 years).
Celebrate success together: Enjoy a Profit Share Bonus and a pension scheme with Aviva.
Good for the soul: Join our Social Club for 25% off any ticket or event in the UK, Discounts on the latest tech, or give back to your community with our Volunteering Scheme.
Plan ahead: Income protection, Critical illness cover and Life assurance.
Senior Compliance Manager (Travel Insurance) in London employer: Holiday Extras Limited
Contact Detail:
Holiday Extras Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Compliance Manager (Travel Insurance) in London
✨Tip Number 1
Get to know the company inside out! Research their values, culture, and recent news. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to compliance and risk management. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your relevant experience.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider insights and potentially a referral, which can really boost your chances of landing that job.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your interest and keep you top of mind for the hiring team.
We think you need these skills to ace Senior Compliance Manager (Travel Insurance) in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in compliance and risk management, especially within the insurance sector. We want to see how your skills align with our needs!
Showcase Your Achievements: Don’t just list your responsibilities; share specific examples of how you’ve successfully navigated compliance challenges or improved processes. We love seeing tangible results that demonstrate your impact!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language to explain complex topics, as this reflects the communication skills we value in our team.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Holiday Extras Limited
✨Know Your Compliance Stuff
Make sure you brush up on your knowledge of the FCA Handbook and UK GDPR. Be ready to discuss how you've navigated compliance challenges in the past, especially in the insurance sector. This will show that you’re not just familiar with the regulations but can also apply them practically.
✨Showcase Your Stakeholder Skills
Prepare examples of how you've worked with senior stakeholders to influence decision-making. Think about times when you’ve had to present complex regulatory information clearly. This will demonstrate your communication skills and ability to build trust with key players.
✨Emphasise Your Analytical Mindset
Be ready to discuss how you've translated complex regulatory requirements into actionable insights. Bring examples of how your analytical skills have led to successful compliance outcomes or improvements in processes. This will highlight your problem-solving abilities.
✨Demonstrate Your Collaborative Spirit
Talk about your experience in leading compliance training and upskilling teams. Share how you’ve fostered a collaborative environment while ensuring compliance standards are met. This will show that you can work well with others and lead initiatives effectively.
