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- Tasks: Lead compliance initiatives and ensure regulatory standards are met in the insurance sector.
- Company: Join Holiday Extras, a Sunday Times Best Place to Work 2025, focused on inclusivity.
- Benefits: Enjoy 25 days annual leave, profit share bonus, and health benefits.
- Why this job: Shape compliance strategies that enhance customer trust and drive business success.
- Qualifications: Experience in compliance within financial services, preferably insurance, and strong communication skills.
- Other info: Flexible working options available to support your work-life balance.
The predicted salary is between 54626 - 68283 ÂŁ per year.
Salary ÂŁ54,626 - ÂŁ68,283 DOE + Benefits + Profit Share Bonus
Office based in Hythe, Kent
We care deeply about inclusive working practices and diverse teams. If you’d prefer to work full-time, part-time or as a job-share, we’ll facilitate this wherever we can - whether to help you meet other commitments or to help you strike a great work-life balance.
About
At Holiday Extras, we’re creating a workplace where everyone can thrive, build their careers and reach their limitless potential. As a Sunday Times Best Place to Work 2025, we’re proud to offer a world of benefits designed to enhance your lifestyle and well-being. By joining our team, you’ll feel supported and rewarded every day.
We’re looking for a Senior Compliance Manager to play a pivotal role in shaping how compliance supports, enables and strengthens our Insurance business. This is a senior, influential role at the heart of the Insurance team, shaping how compliance supports commercial success and customer trust. Our Compliance team exists to help the Insurance business grow, supporting commercial ambition while keeping customers at the centre of decision-making. We believe great compliance is an enabler, not a blocker, building trust with customers, partners and regulators while supporting bold, customer-focused decisions. You’ll join a collaborative, values-led team where challenge is welcomed, ideas are heard and doing the right thing genuinely matters. This role sits at the intersection of regulation, commercial decision‑making and customer outcomes. You’ll ensure we’re meeting regulatory, legal and operational obligations, while enabling teams to make confident, well‑judged decisions. You’ll provide pragmatic, solution‑focused guidance, spotting and addressing conduct and operational risks early and helping the business evidence good outcomes for customers. Working closely with commercial, product and leadership teams, we champion good outcomes and pragmatic solutions aligned to Holiday Extras’ wider strategy of exceptional customer experiences.
The Role
- Act as an enabler for the Insurance business, balancing commercial priorities with regulatory requirements and reputational risk
- Own and deliver the risk‑based compliance monitoring programme and annual compliance plan for HX Cover
- Ensure effective governance is in place, including policies, controls, risk reviews, business risk appetite and clear Board‑level reporting
- Lead delivery of FCA obligations, including accurate and timely RMA submissions and senior‑level regulatory commentary
- Build compliance into strategic initiatives such as new products, partnerships, pricing models, customer journeys and marketing campaigns
- Embed Consumer Duty thinking across the business, constructively challenging practices that could lead to foreseeable customer harm
- Act as a trusted adviser to senior stakeholders, with the credibility and confidence to influence, challenge and support decision‑making
- Own audit activity, manage findings through to resolution, and lead regulatory incident response and root cause analysis
- Oversee marketing and financial promotions sign‑off, ensuring FCA and ASA compliance while protecting & promoting the HX brand
- Lead compliance training and upskilling across teams, building understanding and capability
- Ensure strong UK GDPR governance, including records management, third‑party contracts and data‑sharing accountability
What you can bring to our team:
- Proven experience in compliance or risk within regulated financial services (insurance strongly preferred)
- A compliance qualification such as ICA, CII and/or an internal audit qualification (e.g. IIA)
- Demonstrable experience implementing or assuring Consumer Duty outcomes and conduct frameworks
- Strong working knowledge of the FCA Handbook & reporting platforms, UK GDPR and operational controls
- Good judgement and experience navigating the ambiguity in compliance, working pragmatically with the business
- A solid understanding of online marketing compliance and ASA expectations within the insurance market
- Experience working with senior stakeholders across the business producing Board‑level papers, regulatory MI and leading audits or reviews
- An analytical mindset, able to translate complex regulatory requirements into clear, actionable insight
- Excellent communication skills, with the ability to explain complex topics clearly to both senior and operational stakeholders
- A collaborative, resilient and pragmatic approach, with sound judgement and the confidence to elevate where customer harm or regulatory risk is material
Everyone’s career path is individual and different, so this is just a guide. If your experience doesn’t precisely match this, you’re encouraged to apply so that we can discover your unique talents!
How we hire for this role
We know your time is precious, so we keep our recruitment process as quick and easy as possible. If we believe you might be a match for a job you’ve applied for, you’ll enter our hiring process as follows:
- Video interview
- F2F interview
- Meet the team and Insurance Leaders
Cultivating a diverse and inclusive culture is paramount for us. Recognising we are all different, if for whatever reason you need us to adapt the process, please get in touch via recruitment@holidayextras.com.
Why choose Holiday Extras?
We believe that holidays are the most precious time of all, so we create products, tech and services that make travel and holidays memorable and fun. We’re on a mission to be the only place to go for your holiday extras, offering unparalleled choice, value and service, turning our customers’ ordinary trips into extraordinarily good times. At Holiday Extras, we’re creating a workplace where everyone can thrive, build their careers and reach their limitless potential. As a Sunday Times Best Place to Work 2025, we’re proud to offer a world of benefits designed to enhance your lifestyle and well-being. By joining our team, you’ll feel supported and rewarded every day.
Learn more about our culture and benefits.
Time is precious: 25 days annual leave (+BH’s), extra holidays through Holiday Buy, Birthday Day Off, and Sabbaticals at each milestone.
Parental Leave: Enhanced parental leave - Up to 1 year off, including 13 weeks at 100% pay, 13 weeks at 50% pay
Road to well‑being: Access to Gym Discounts, Private Dental Insurance and Private Medical Insurance (after 4 years)
Celebrate success together: Enjoy a Profit Share Bonus and a pension scheme with Aviva.
Good for the soul: Join our Social Club for 25% off any ticket or event in the UK, Discounts on the latest tech, or give back to your community with our Volunteering Scheme.
Plan ahead: Income protection, Critical illness cover and Life assurance
Senior Compliance Manager (Travel Insurance) in Hythe employer: Holiday Extras Limited
Contact Detail:
Holiday Extras Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Compliance Manager (Travel Insurance) in Hythe
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company, understand their values, and think about how your experience aligns with their needs. Practise common interview questions and be ready to showcase your skills.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, send a thank-you email expressing your appreciation for the opportunity. It keeps you on their radar and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Holiday Extras.
We think you need these skills to ace Senior Compliance Manager (Travel Insurance) in Hythe
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Compliance Manager role. Highlight your relevant experience in compliance, especially within the insurance sector, and show how you can be an enabler for our business.
Showcase Your Skills: Don’t just list your qualifications; demonstrate how they apply to the role. Talk about your experience with FCA obligations and Consumer Duty outcomes, and how you've successfully navigated compliance challenges in the past.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language to explain complex topics, as this reflects the communication skills we value at Holiday Extras. Remember, clarity is key!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Holiday Extras Limited
✨Know Your Compliance Stuff
Make sure you brush up on your knowledge of the FCA Handbook and UK GDPR. Be ready to discuss how you've navigated compliance challenges in the past, especially in the insurance sector. This will show that you’re not just familiar with the regulations but can also apply them practically.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've provided pragmatic, solution-focused guidance in previous roles. Think about times when you spotted risks early and how you helped your team make confident decisions. This will demonstrate your ability to be an enabler rather than a blocker.
✨Engage with Stakeholders
Be ready to talk about your experience working with senior stakeholders. Highlight how you've produced Board-level papers or led audits. This shows you can communicate complex topics clearly and influence decision-making at a high level.
✨Emphasise Your Collaborative Spirit
Holiday Extras values teamwork, so share examples of how you've worked collaboratively in the past. Discuss how you’ve built understanding and capability within teams, especially around compliance training. This will align with their culture of inclusivity and support.
