Holiday Park Facilities Team (Live-in 2-person role) – Holgate\'s Silverdale
Location: Silverdale Holiday Park, Lancashire/Cumbria Border
Contract: Permanent
Salary: Competitive, based on experience
Hours: Full-time, including weekends and bank holidays
Reports to: Park Manager
About Holgates Silverdale
Nestled on the edge of Morecambe Bay, Holgates Silverdale is our flagship park, offering a blend of natural beauty and top-tier facilities. Family-owned since 1956, we pride ourselves on delivering exceptional holiday experiences. Our team is dedicated to maintaining the highest standards of cleanliness and hospitality.
Role Overview
As a Cleaning Couple, you\'ll be integral to our site team, ensuring that our accommodations and facilities are maintained to the highest standards. This role requires a dynamic duo capable of working efficiently both independently and collaboratively.
Key Responsibilities
- Facility Maintenance: Regular cleaning of on-park facilities, including restrooms, communal areas, and leisure amenities and external areas.
- Inventory Management: Ensure all accommodations have accurate inventories and are stocked with necessary amenities.
- Safety Checks: Inspect appliances and safety equipment (e.g., smoke detectors, fire extinguishers) during each clean, reporting any issues promptly.
- Guest Relations: Deliver exceptional customer service, addressing guest needs and ensuring a pleasant stay.
- Lost Property: Handle and report any lost property items in accordance with company procedures.
- Health & Safety Compliance: Adhere to COSHH regulations, risk assessments, and health & safety guidelines, including the use of appropriate PPE.
- Team Collaboration: Work closely with the Housekeeping Manager and other team members to ensure smooth operations.
Ideal Candidates Will Have
- Experience in housekeeping or cleaning roles, preferably within the hospitality industry.
- Strong attention to detail and a commitment to high standards.
- Ability to work efficiently both independently and as part of a team.
- Excellent communication skills and a friendly, approachable demeanor.
- Flexibility to work varied hours, including weekends and bank holidays.
- Reliable transportation to and from the park.
What We Offer
- High-quality accommodation in a beautiful part of the country.
- Part of an award winning team with pride in providing 5* holidays
- Free gym membership for yourself and free use of our leisure facilities for yourself and your immediate family*
- 20% discount on holidays booked with Holgates at any of our 10 parks*
- Complimentary tea, coffee, and soft drinks for all staff whilst on duty and 50% off food for all staff and their immediate family!*
- Uniform provided
- Company Pension
- Terms and conditions apply
How to Apply
If you&aposre a dynamic couple passionate about maintaining high standards and delivering exceptional service, we\'d love to hear from you. Please submit your CV and a cover letter detailing your experience and why you\'re the perfect fit for this role.
Join us at Holgates Silverdale and be a part of a team that values excellence, teamwork, and creating memorable experiences for our guests.
Note: This job description is intended to provide a general overview of the responsibilities and requirements of the role. Duties may be subject to change based on operational needs.
