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- Tasks: Greet customers, take orders, prepare food and drinks, and ensure a clean dining area.
- Company: Join a vibrant team focused on delivering excellent customer service in a lively environment.
- Benefits: Enjoy flexible scheduling, opportunities for advancement, and a pension plan.
- Why this job: Perfect for those who love interacting with people and thrive in a fast-paced setting.
- Qualifications: High school diploma preferred; customer service experience is a plus.
- Other info: Flexible hours, including evenings and weekends, to fit your lifestyle.
We are seeking friendly and customer-oriented Front of House/Bar Staff to join our team. The ideal candidate will be responsible for greeting and assisting customers, taking orders, preparing food and drinks, and maintaining a clean and organized dining area. The Front of House and Bar Staff will also be responsible for handling cash and credit card transactions and ensuring customer satisfaction.
Responsibilities:
- Greet and assist customers in a friendly and professional manner
- Take customer orders accurately and efficiently
- Prepare food and drinks according to company standards
- Maintain a clean and organized dining area
- Handle cash and credit card transactions accurately
- Ensure customer satisfaction by addressing any concerns or complaints
- Follow all safety and sanitation procedures
Requirements:
- High school diploma or equivalent
- Prior experience in a customer service, food service or bar service role preferred
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Strong attention to detail
- Ability to work a flexible schedule, including evenings and weekends
Salary: £12.50-£13.50 hourly wage based on experience for 18+, £7.55-£10 for under 18.
Benefits:
- Flexible scheduling
- Opportunities for advancement
- Pension
Application Process:
To apply, please submit your CV detailing your qualifications and experience in customer service/food service/bar service.
Front of House/Bar Staff employer: Holf Leisure
Contact Detail:
Holf Leisure Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House/Bar Staff
✨Tip Number 1
Make sure to showcase your customer service skills during any interactions you have with our team. Whether it's through a phone call or in-person chat, demonstrating your friendly and professional attitude can really make you stand out.
✨Tip Number 2
Familiarise yourself with our menu and services before applying. This knowledge will not only help you during the interview but also show your genuine interest in the role and our establishment.
✨Tip Number 3
Be prepared to discuss your previous experience in fast-paced environments. Highlight specific examples of how you've successfully managed customer interactions or handled difficult situations to demonstrate your capability.
✨Tip Number 4
Flexibility is key in this role, so be ready to express your availability for evenings and weekends. Showing that you're willing to adapt your schedule can make you a more attractive candidate.
We think you need these skills to ace Front of House/Bar Staff
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service, food service, or bar service. Use specific examples to demonstrate your skills in greeting customers, taking orders, and handling transactions.
Showcase Your Soft Skills: Emphasise your communication and interpersonal skills in your application. Mention any experiences where you successfully resolved customer complaints or worked effectively in a team.
Highlight Flexibility: Since the role requires a flexible schedule, mention your availability clearly. If you can work evenings and weekends, make sure to state this in your application.
Proofread Your Application: Before submitting, carefully proofread your CV for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a Front of House role.
How to prepare for a job interview at Holf Leisure
✨Show Your Customer Service Skills
As a Front of House/Bar Staff, your ability to interact with customers is crucial. Be prepared to share examples of how you've provided excellent service in the past, and demonstrate your friendly and professional attitude during the interview.
✨Know the Menu
Familiarise yourself with the menu and any special drinks or dishes offered by the company. This will not only show your enthusiasm for the role but also help you answer questions confidently and accurately when discussing food and drink options.
✨Demonstrate Teamwork
Working in a fast-paced environment requires strong teamwork. Be ready to discuss how you've collaborated with colleagues in previous roles, and highlight your ability to support others while maintaining a positive atmosphere.
✨Prepare for Common Questions
Anticipate common interview questions related to customer service, handling complaints, and working under pressure. Practising your responses will help you feel more confident and articulate during the interview.
