Registered Manager – London

Everyone wants to do something meaningful with their life, and to do a job that has purpose. Our vision is to provide support to young people, whilst promoting independence and choice. We value individual uniqueness and diversity, and achieving outcomes that matter most to the young people we care for.

An exciting opportunity has arisen as our business grows to open a brand-new Residential Children’s Home. We are looking for a Registered Manager who is passionate about achieving the best outcomes for our young people. As a Registered Manager, you will be responsible for all aspects of the day-to-day operations. You are to lead, motivate and manage staff and home resources to ensure high standards of service are achieved within the home, exceeding regulatory standards. You will also be responsible for managing the budget and ensuring the business remains viable, and to meet and exceed the key performance indicators for people, quality, and performance.

The role is contracted to 40 hours per week. There is no set shift pattern, but the candidate must be flexible to work across the 7-day week including weekends, nights, and sleep‑ins. This is an essential part of the selection criteria and candidates unable to commit to this will not be shortlisted for the role.

The aim of the role is:

• To be responsible for shaping and delivering the residential homes at Silver Birch Care (Residential Services) and managing the team to achieve the same.
• To support children aged from 8 to 18 years old who have complex behavioural, emotional, and social difficulties.
• Your focus will be centred on the needs of each child.
• To provide high quality care services that support the needs of the residents, and to be an advocate for their wellbeing.
• To provide strong, motivational leadership to staff.

Duties and responsibilities:

• To have overall responsibility for managing referrals into the service from a variety of sources and maintaining full occupancy.
• To produce a development plan for the service that ensures the delivery of high quality, clinically informed practice.
• To ensure all clinical practices and medication processes within the home are conducted in line with legislation.
• To ensure that safe working practices are always employed by all staff in accordance with the Health and Safety at Work legislation.
• Co-operate with designated personnel exercising their responsibilities in relation to the Health and Safety at Work Act.
• To ensure all children and young people in residence at the home have their risk and needs assessed, and that these assessments are regularly reviewed and updated.
• To ensure that high quality support and transition services are provided to young people in line with the service specifications and placement plans required by the relevant local authorities.
• To ensure that professional ethics and behaviour are always demonstrated by all staff.
• To actively coordinate the service provision and be a focal point for support, advice, and coaching to all staff within the home.
• Maintain a clean and safe environment; ensure that the physical state of the building is maintained to a high standard and that all repair/maintenance problems are dealt with promptly.
• To be accountable and take responsibility for liaising with regulatory organisations in relation to the way the home is managed.
• To ensure that the company’s financial and administrative procedures are adhered to and to work within a set budget.
• To safeguard children and young people through sound management strategies, collaborative working with external agencies and emergency services, and compliance with local authority safeguarding procedures.
• To support staff to achieve the highest standards of care for all residents.
• To assist in the management, appraisal, supervision, and support of all residential staff.
• To coordinate and monitor casework and administrative functions, including rotas of the home and evaluate standards of performance.
• To be involved in recruitment of staff including vetting, interviewing, and inducting new employees.
• To be part of an on‑call system.
• Manage the Support Workers and Support Assistants within the client’s group.
• To oversee and develop effective working relationships with partners and commissioners, ensuring the home is contract compliant and is well thought of within the borough.
• To facilitate the development of a range of children and young people inclusion opportunities and activities with support staff, working towards improving outcomes for accommodated children and young people.
• To promote the participation of children and young people in the running of the home, including encouraging feedback and views, responding positively and professionally to complaints, and passing on information to the rest of the staff team and partner agencies where appropriate.
• To ensure the home operates in accordance with legislations, standards, and guidance e.g., Children’s Homes Regulations including Quality Standards 2015, Children Act 1989, The Children’s Home (Amendment) Regulations 2011, and Care Standards Act 2000.

What you will need to succeed:

• Qualifications are essential, i.e., Level 3 in Residential Childcare, Level 5 Diploma in Leadership and Management, Children & Young People’s Services, or equivalent. Or a willingness to undertake training within 6 months of commencement of employment.
• At least two years’ experience relevant to residential care within the last five years.
• At least one year of experience supervising and managing professional staff.
• Sound knowledge and understanding of Children Homes regulation including Quality Standards 2015, The Children’s Homes (Amendment) Regulations 2011, Care Standards Act 2000, Ofsted and related legislation, and policies and procedures.
• Be a strong, energetic leader.

Please Note: This job description provides an outline of the duties and responsibilities involved in the post of the Registered Manager but is not intended to establish a total definition of the job, which by virtue, is developmental and subject to ongoing review and improvement. Silver Birch Care (Residential Services) has a strong commitment to achieving equality of opportunity in both services to the young people placed and the employment of people. It expects all employees to understand and promote its policies in their work.