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- Tasks: Lead and manage the service and parts department to enhance customer satisfaction.
- Company: Join a thriving engineering company known for high-quality food production machinery.
- Benefits: Enjoy 25 days holiday, pension, free parking, and a friendly work culture.
- Why this job: Be part of a dynamic team and optimize product life-cycles in a reputable company.
- Qualifications: Looking for experienced managers with strong technical knowledge and team management skills.
- Other info: Work Monday to Friday, 8:30 AM to 5:00 PM, with a salary based on experience.
The predicted salary is between 36000 - 60000 £ per year.
Our client is a thriving, engineering company who manufacture a variety of food production machinery, parts and components for customers all over the world. Utilising the latest equipment and technology they have an enviable reputation in the engineering sector, manufacturing to the highest quality. They employ around 90 staff at the site in King's Lynn and have a dynamic and friendly culture within the company. Due to continued success and expansion a new role has been created for a Service and Parts Manager. This position leads and manages the development and implementation of a service and parts department. The role will optimize product life-cycle and enhance customer satisfaction overseeing the entire service and parts life-cycle, from product release, development to after-market support and field service operations. We are looking for an experienced service and parts manager with strong technical knowledge, team management and who is proficient with relevant software tools. Mon – Fri – 0830 to 1700 * Salary to suit experience * 25 days holiday plus bank holidays * Pension * Free parking…
Service and Parts Manager employer: Holdich Recruitment
Contact Detail:
Holdich Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service and Parts Manager
✨Tip Number 1
Familiarize yourself with the latest trends in food production machinery and parts. This knowledge will not only help you understand the products better but also demonstrate your passion and commitment to the industry during discussions.
✨Tip Number 2
Highlight your experience in managing service and parts departments in previous roles. Be ready to discuss specific examples of how you've optimized product life-cycles and improved customer satisfaction.
✨Tip Number 3
Showcase your technical knowledge by being prepared to discuss relevant software tools you have used. This could include inventory management systems or customer relationship management (CRM) software that enhances service delivery.
✨Tip Number 4
Emphasize your leadership skills and ability to manage a team effectively. Prepare to share examples of how you've motivated teams, resolved conflicts, and fostered a positive work environment in your previous positions.
We think you need these skills to ace Service and Parts Manager
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Service and Parts Manager position. Highlight key responsibilities and required skills, such as technical knowledge and team management experience, to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize your previous experience in service and parts management. Provide specific examples of how you have optimized product life-cycles and enhanced customer satisfaction in past roles.
Showcase Technical Proficiency: Mention any relevant software tools you are proficient with that relate to service and parts management. This could include inventory management systems or customer relationship management (CRM) software.
Craft a Compelling Cover Letter: Write a personalized cover letter that reflects your enthusiasm for the role and the company. Discuss why you are a great fit for their dynamic and friendly culture, and how you can contribute to their continued success.
How to prepare for a job interview at Holdich Recruitment
✨Showcase Your Technical Knowledge
As a Service and Parts Manager, it's crucial to demonstrate your strong technical knowledge during the interview. Be prepared to discuss specific machinery, parts, and components you've worked with, and how your expertise can benefit the company.
✨Highlight Team Management Experience
This role requires effective team management skills. Share examples of how you've successfully led teams in the past, focusing on your leadership style and how you foster a dynamic and friendly work culture.
✨Discuss Software Proficiency
Since proficiency with relevant software tools is essential, be ready to talk about the specific software you've used in previous roles. Explain how these tools helped optimize service and parts operations and improved customer satisfaction.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities. Think of situations where you've had to manage product life-cycles or enhance customer satisfaction, and be ready to explain your approach and the outcomes.
