At a Glance
- Tasks: Provide excellent front of house service and support administrative duties.
- Company: Top 50 UK professional services company with a strong regional presence.
- Benefits: Competitive salary, 24 days holiday, life assurance, pension scheme, and free parking.
- Other info: Enjoy a supportive work environment with numerous benefits and career growth.
- Why this job: Join a dynamic team and be the face of a successful company.
- Qualifications: Customer-facing experience and proficiency in Microsoft packages required.
The predicted salary is between 24000 - 36000 £ per year.
Our client is a very successful, UK top 50, long established, regional, professional services company with many offices across East Anglia. The company employs over 350 talented people and provides a rivalled advisory service covering everything their clients need.
A Receptionist / Administrator is required to support the business in the busy Fakenham office. This is a pivotal role in the support of the business providing excellent 'front of house' service to all visitors whilst supporting the office in terms of general administrative duties, including working closely with lead partners with the coordination and support in the running of the operational and client facing activities.
We ideally require a Receptionist / Administrator who has experience in a customer facing role working front of house reception with excellent Microsoft packages experience.
Hours: Monday to Friday 8.30am to 5.00pm
Benefits:
- Salary to suit experience
- 24 days holiday plus bank holidays
- Life assurance
- Pension scheme
- Medicash plan
- Free parking onsite and a long list of other benefits!
Receptionist in Fakenham employer: Holdich Recruitment Careers
Join a leading professional services company in East Anglia, where you will be part of a dynamic team of over 350 talented individuals. Our Fakenham office offers a supportive work culture with ample opportunities for personal and professional growth, alongside a competitive salary and generous benefits including 24 days holiday, life assurance, and a pension scheme. Experience a rewarding career as a Receptionist/Administrator, where your contributions are valued and recognised in a thriving environment.
Contact Details:
Holdich Recruitment Careers Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Fakenham
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Holdich Recruitment Careers. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Holdich Recruitment Careers before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Receptionist in Fakenham
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Holdich Recruitment Careers:Your cover letter is your chance to shine! Tell us why you want to work at Holdich Recruitment Careers specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Holdich Recruitment Careers!
How to prepare for a job interview at Holdich Recruitment Careers
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
