Sales, Finance and Office Administrator

Job Overview
Holders Technology is an international company specialising in distribution of materials to the printed circuit board industry, as well as being a leading provider of wireless lighting and building control systems.

We are looking for a motivated and enthusiastic person to join our team. This role will involve administering sales enquiries and customer orders, supporting the external sales team and supporting the Finance and Office functions.

Responsibilities will include:

· Deal efficiently with customer phone and email orders and requests for quotes

· To work in an efficient manner following company work instructions and ensure UK OEM Sales Manager is included in all communications

· To develop product knowledge by reference to technical and external sales

· Processing orders, ensuring part numbers, quantities and prices are accurately entered and order confirmations are issued to customers within 24-48 hours

· Complete daily review of all outstanding sales orders to ensure all orders are actioned as per schedule

· Receiving and maintaining accurate customer profile information

· Work closely with purchasing to ensure orders are confirmed by suppliers within 24-48 hours

· Ensure customers are kept up to date with changes resulting from supplier or assembly updates

· Deal efficiently with customer phone and email orders and requests for quotes

· Identify opportunities where appropriate to upsell products to customers

· Any other ad hoc tasks to support internal or external sales team

· Assist with adhoc office administrative duties

· Assist with the processing of Financial transactions, including Purchase invoices, banking and expenses

· Provide cover to PCB division, Purchasing and Finance during holiday periods

Requirements:

· Proven track record in customer service excellence

·· Team player and flexible approach

· Excellent communication skills

· Proactive and willing to learn

· Experience in using ERP systems – Microsoft Business Central would be beneficial

· Good financial understanding.

· Good organisational skills

· Attention to detail

Job Type: Full-time

Pay: £25,000.00-£30,000.00 per year

Benefits:

• Company pension
• Cycle to work scheme

Experience:

• Customer service: 1 year (required)

Work Location: Hybrid remote in Galashiels TD1 3RS