Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Coordinate patient care and support administrative duties for a smooth healthcare experience.
- Company: Join a large rural practice dedicated to transforming patient care.
- Benefits: Enjoy 25 days annual leave, NHS pension, and a welcoming work environment.
- Why this job: Make a real difference in patients' lives while developing your skills in a dynamic team.
- Qualifications: Excellent communication skills and experience in administration are essential.
- Other info: Be part of a passionate team focused on high-quality patient care.
The predicted salary is between 29970 - 36483 £ per year.
Responsibilities
- Process online consultation requests
- Arrange follow‑up patient care requested by clinicians
- Care navigate patients to appropriate services
- Perform a range of administrative duties to support patient care
- Support frontline reception services during peak calling times
Qualifications and skills
- Confident individual with excellent communication skills
- Excellence in a busy, demanding, and varied environment
- Experience of general administration processes and record keeping
- Computer literate with ability to quickly learn IT systems
- Commitment to delivering high quality patient care
About the role
Our Care Co‑ordinators support the practice in delivering excellent patient care by efficiently co‑ordinating patient care, using care navigation to ensure that patients receive the right care at the right time in the right place. In this role you will join our Patient Services Team, where we are committed to delivering high quality patient care, focusing on meeting the individual needs of each and every patient. Your work will make patient interactions with the practice more streamlined and efficient. You will be passionate about making a positive impact on patients’ health and wellbeing, excel in a busy and demanding environment, and will be able to learn our IT systems quickly.
About the practice
We are a large rural practice with over 35,000 patients and operate from seven locations across Holderness. As a single‑practice Primary Care Network, we have a wonderful opportunity to transform care for our patients. Our team includes 23 GPs, an extensive multidisciplinary team of healthcare professionals, and a great patient services team.
Benefits
We offer a welcoming practice environment, 25 days annual leave plus bank holidays, access to the NHS pension scheme, and the chance to shape this brand‑new role which we see as central to the future of care for our most complex and vulnerable patients.
Patient Services Care Co-ordinator employer: Holderness Health
Contact Detail:
Holderness Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Services Care Co-ordinator
✨Tip Number 1
Get to know the practice! Research their values and patient care approach. This will help you tailor your conversations and show that you're genuinely interested in making a positive impact on patients’ health.
✨Tip Number 2
Practice your communication skills! Since this role requires excellent communication, consider role-playing with a friend or family member. This will help you feel more confident when discussing how you can support patient care.
✨Tip Number 3
Be ready to showcase your adaptability! The job is in a busy environment, so think of examples from your past experiences where you successfully managed multiple tasks or adapted to changes quickly.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join our team in delivering high-quality patient care.
We think you need these skills to ace Patient Services Care Co-ordinator
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Patient Services Care Co-ordinator. We want to see how you can contribute to delivering high-quality patient care!
Show Off Your Communication Skills: Since excellent communication is key in this role, don’t shy away from showcasing your ability to interact effectively. Use examples from your past experiences to demonstrate how you’ve excelled in busy environments.
Highlight Your IT Savvy: Being computer literate is a must! Let us know about your experience with IT systems and any quick learning you've done in the past. This will show us you're ready to hit the ground running.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to make a positive impact on patient care!
How to prepare for a job interview at Holderness Health
✨Know Your Stuff
Make sure you understand the responsibilities of a Patient Services Care Co-ordinator. Familiarise yourself with care navigation and how it impacts patient care. This will show that you're genuinely interested in the role and ready to hit the ground running.
✨Show Off Your Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly. You might want to prepare examples of how you've effectively communicated in previous roles, especially in busy environments. This will help demonstrate your confidence and ability to handle demanding situations.
✨Get Tech-Savvy
Brush up on your IT skills before the interview. If you know what systems they use, try to get familiar with them. Being able to quickly learn new IT systems is crucial, so be ready to discuss any relevant experience you have with technology in healthcare or administration.
✨Emphasise Your Commitment to Patient Care
This role is all about delivering high-quality patient care. Be prepared to share your passion for making a positive impact on patients' health and wellbeing. Think of specific instances where you've gone above and beyond for patients or clients, as this will resonate well with the interviewers.