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- Tasks: Join a dynamic team to manage customer accounts and recover overdue payments.
- Company: Be part of a well-established credit control team in Bracknell, UK.
- Benefits: Enjoy a collaborative work environment with opportunities for professional growth.
- Why this job: Perfect for detail-oriented individuals who thrive on building relationships and solving problems.
- Qualifications: Experience in credit control, strong Excel skills, and a proactive attitude are essential.
- Other info: Manage high-value accounts and develop partnerships with key clients.
The predicted salary is between 30000 - 42000 £ per year.
An opportunity has arisen for an experienced and competent Credit Controller to join the Credit Manager's well established credit control team of four in their Bracknell UK Headquarters, with an 'account management' approach in building a relationships to maintaining your ledger. Your responsibilities will be: Achieve overdue recovery targets through a pro-active, structured and methodical approach Contact business customers/clients by phone, email, or mail regarding their accounts and being responsible for ensuring the collection of past due accounts Proactively manage customer accounts to ensure timely collection of past due balances Ensure barriers to payment are quickly identified and mediated Develop and maintain a successful partnership with customers, sales and other office teams Manage stopped accounts up to litigation Reconciliation and resolution of complex accounts The role entails managing your own complex ledger, chasing payments, maintaining up-to-date CRM information and maintaining strong customer relations. There is the complexity of working on a high value ledger with Key Accounts that would suit a candidate with very high attention to detail, strong relationship building, strong investigative/problem solving skills and a resilient, positive attitude. You will be pro-active and have a structured and methodical approach to payment/overdue recovery. Experience with Excel and an affinity for reporting is highly desirable…
Credit Controller employer: Holden Jones Ltd
Contact Detail:
Holden Jones Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Familiarize yourself with the key accounts and industries relevant to our company. Understanding the specific challenges and payment behaviors of these sectors can give you an edge in building relationships and managing your ledger effectively.
✨Tip Number 2
Brush up on your Excel skills, especially in data analysis and reporting. Being able to present your findings clearly and efficiently will demonstrate your proactive approach and attention to detail, which are crucial for this role.
✨Tip Number 3
Practice your communication skills, both verbal and written. As a Credit Controller, you'll need to engage with customers regularly, so being able to convey information clearly and build rapport is essential.
✨Tip Number 4
Research common barriers to payment in the industry and think about how you would address them. Showing that you can identify and mediate these issues proactively will highlight your problem-solving skills and resilience.
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Credit Controller position. Highlight key responsibilities and required skills, such as relationship building and problem-solving abilities, to tailor your application accordingly.
Tailor Your CV: Customize your CV to reflect your experience in credit control and account management. Emphasize your achievements in overdue recovery and any relevant metrics that demonstrate your success in similar roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your proactive approach and attention to detail. Mention specific examples of how you've successfully managed customer accounts and resolved complex issues in the past.
Highlight Relevant Skills: In your application, make sure to highlight your proficiency with Excel and any experience you have with CRM systems. Discuss how these skills will help you manage a high-value ledger effectively.
How to prepare for a job interview at Holden Jones Ltd
✨Show Your Relationship-Building Skills
Since the role emphasizes an 'account management' approach, be prepared to discuss your experience in building and maintaining relationships with clients. Share specific examples of how you've successfully managed customer accounts and resolved issues.
✨Demonstrate Your Problem-Solving Abilities
The job requires strong investigative and problem-solving skills. Prepare to talk about situations where you identified barriers to payment and how you mediated those issues effectively. Highlight your methodical approach to resolving complex accounts.
✨Highlight Your Attention to Detail
With a focus on managing a high-value ledger, it's crucial to showcase your attention to detail. Discuss how you ensure accuracy in your work, especially when it comes to account reconciliation and maintaining CRM information.
✨Be Proactive and Structured
The role calls for a proactive and structured approach to overdue recovery. Be ready to explain your strategies for achieving overdue recovery targets and how you prioritize tasks to manage your workload effectively.
