Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the go-to person for customers, ensuring their service experience is top-notch.
- Company: Join Holden Volvo, a dynamic team in the automotive industry.
- Benefits: Enjoy extra holiday, free life insurance, and enhanced parental leave.
- Other info: Opportunity for personal growth with access to a life coach.
- Why this job: Combine your passion for cars with excellent customer service skills.
- Qualifications: Great communication skills and a love for the automotive world.
The predicted salary is between 25000 - 30000 £ per year.
Holden Volvo (Norwich) is on the lookout for a motivated and customer-focused Service Advisor to be the vital link between our workshop and our valued customers. If you’ve got a passion for the automotive industry, a knack for clear communication, and love delivering top‑notch service, we want to hear from you!
As a Service Advisor you will:
- Deliver a seamless experience to all our customers in the Aftersales department.
- Deal with customers in a professional, prompt and courteous manner, ensuring customer requirements are fully understood to achieve a high standard of customer satisfaction.
- Advise customers on technical queries or issues, booking vehicles in for servicing and repair.
- Be confident, be a great communicator and passionate about what you do!
Please note: all roles offered are subject to a satisfactory pre‑employment screening check, including background and reference checks. We reserve the right to withdraw offers should any check not meet our standards.
Service Advisor (Volvo) in Norwich employer: Holden & Holden Ltd
Contact Detail:
Holden & Holden Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor (Volvo) in Norwich
✨Tip Number 1
Get to know the company! Research Holden Volvo and understand their values, services, and customer base. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Service Advisor, clear communication is key. Role-play common customer scenarios with a friend or family member to build your confidence and ensure you can handle any situation that comes your way.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local automotive events. Building relationships can give you insider info about the company culture and even lead to referrals, which can boost your chances of landing the job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, if you have any questions, you can always reach out for an informal chat with Polly – she’s there to help you through the process!
We think you need these skills to ace Service Advisor (Volvo) in Norwich
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for the automotive industry! In your application, mention any relevant experience or interests that highlight your love for cars and customer service.
Be Clear and Concise: When filling out the application form, make sure your answers are straightforward and to the point. We appreciate clarity, so avoid jargon and keep it simple!
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the Service Advisor role. Highlight your communication skills and any customer service experience to catch our eye!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get you in the running for this exciting opportunity!
How to prepare for a job interview at Holden & Holden Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of Volvo vehicles and the automotive industry. Familiarise yourself with common technical queries customers might have, as well as the services offered by Holden Volvo. This will help you demonstrate your passion and expertise during the interview.
✨Practice Your Communication Skills
As a Service Advisor, clear communication is key. Practice explaining complex technical issues in simple terms. You could even role-play with a friend or family member to get comfortable with articulating your thoughts and ensuring customer satisfaction.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve gone above and beyond for a customer. Think about how you handled difficult situations and what you did to ensure a positive outcome. This will show your potential employer that you’re committed to delivering top-notch service.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you determine if it’s the right fit for you.