Holden Group in Norwich is seeking a Customer Care Advisor to join our Care Hub on Woodcock Road. You will handle inquiries by phone, email and chats, helping customers book services and keeping appointments efficient.
We offer hybrid working and flexible contracts (40h, 32h or 24h) to support work-life balance. The role focuses on delivering exceptional service, listening to customer needs, and working with other teams to provide timely updates.
Customer Care Hub Advisor - Hybrid Role with Upsell in Norwich employer: Holden Group
Holden Group is an exceptional employer that prioritises the well-being and development of its team members, offering a supportive and professional environment in Bury St Edmunds. As a Volvo & Polestar Vehicle Technician, you will benefit from ongoing manufacturer training, clear career progression opportunities, and a modern workshop equipped with the latest technology, all while enjoying strong earning potential and a comprehensive benefits package.
