- Company Salary Sacrifice Pension Scheme
- Free life insurance
- Access to free inhouse Life Coach
- Enhanced Maternity/Paternity leave
- Cycle to work scheme
Job Description
We are looking for an enthusiastic, organised and customer-focused Parts Advisor to join our busy Volvo dealership.
As a Parts Advisor, you’ll play a key role in ensuring our workshop and customers have the right parts, at the right time. You’ll work closely with our technicians, service team, suppliers and customers to deliver an efficient and professional parts operation.
What you’ll be doing
- Supplying parts to our workshop and retail customers
- Identifying and ordering genuine Volvo parts
- Checking availability, pricing and delivery times
- Maintaining accurate stock levels and carrying out stock checks
- Receiving, checking and correctly storing incoming parts
- Processing parts invoices and maintaining accurate records
- Working closely with the Service and Sales departments
- Liaising with suppliers and manufacturers
- Providing excellent customer service both face-to-face and over the phone
- Ensuring the Parts Department is organised, efficient and compliant with company procedures
We’re looking for someone who is:
- Experienced within a motor trade Parts Department, ideally with dealership experience
- Organised, reliable and able to work well under pressure
- Confident communicating with customers, technicians and suppliers
- Comfortable using computerised parts and stock systems (ideally Pinnacle)
- Commercially aware and able to identify opportunities to maximise parts sales
- A strong team player with a positive attitude
- Able to work accurately and pay close attention to detail
Please note: all roles offered could be subject to a satisfactory pre-employment screening check, including background and reference checks. We reserve the right to withdraw offers should any check not meet our standards.
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Volvo Parts Advisor in Bury St Edmunds employer: Holden Group
Holden Group is an exceptional employer that prioritises the well-being and development of its team members, offering a supportive and professional environment in Bury St Edmunds. As a Volvo & Polestar Vehicle Technician, you will benefit from ongoing manufacturer training, clear career progression opportunities, and a modern workshop equipped with the latest technology, all while enjoying strong earning potential and a comprehensive benefits package.
