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- Tasks: Support various departments and ensure smooth daily operations in a vibrant nursery.
- Company: Join the award-winning Holden Clough Nurseries in the beautiful Ribble Valley.
- Benefits: Enjoy employee discounts, hands-on experience, and a creative work environment.
- Why this job: Be part of a friendly team and learn about plants while helping customers.
- Qualifications: Great communication skills and a willingness to learn about horticulture.
- Other info: Flexible hours and the chance to work in a stunning countryside setting.
The predicted salary is between 13 - 16 £ per hour.
Location: Holden Clough Nurseries, Bolton-By-Bowland, Near Gisburn / Clitheroe.
Job Type: Part-Time / Hours to be discussed
About Holden Clough: Nestled within the picturesque countryside of The Ribble Valley, Holden Clough Nurseries is an award-winning, vibrant, natural space full of plants and wonder. As plant growers, we offer one of the largest offerings of homegrown hardy perennials in the North West. We have an on-site café, many retail spaces, we host artisan markets, workshops, expert-led talks, and we also offer a successful flower bed / garden design service called The Wonder Garden.
We are seeking a proactive, highly organised and friendly Admin Assistant to join our team. This versatile role involves supporting all departments, ensuring smooth day-to-day operations, and assisting with a variety of administrative and customer service tasks.
Key Responsibilities
- Answering phone calls and responding to emails promptly and professionally
- Handling customer enquiries in person / on the telephone / in email and liaising with our plant experts to provide accurate information / advice back to customers
- Operating the retail till and serving customers when they pay for purchases
- Conducting basic health and safety checks across the nursery to ensure a safe environment for staff and visitors – Managing COSHH / Risk Assessments etc. - Training will be given
- Assisting the Directors with ad hoc work tasks
- Providing general day-to-day support to the team as needed
- Assisting the Events and Marketing teams with various duties, including event / market support and promotional activities
General Requirements
- Happy to assist in all departments / teams across site
- Friendly, approachable and excellent customer service skills
- Ability to work safely and responsibly, adhering to policies and guidelines
- Time management, flexibility and working to deadlines
- Assisting with show gardens / flower shows
- An interest in gardening, plants, horticulture, or the willingness to want to learn. Not essential
- Experienced / competent with the use of Microsoft applications
- Great communication skills, both verbal and written
- Experience in handling administrative tasks and using retail tills. (Training can also be provided for the tills)
- Able to communicate / advise customers on-site and off
- Flexible, adaptable and versatile. Can do attitude
- Ability to work well in a team and / or independently
- Well-organized with the ability to multitask
- Flexible and willing to assist across different teams and tasks
Part-time / To be discussed at interview. Due to our rural location, own transport will be required.
Opportunity to work in a beautiful nursery environment. Gain hands-on experience and plant knowledge from the current team. Be part of a creative, dynamic, family-run business. Employee discounts on plants and nursery products.
To Apply
Please send your CV and a cover letter outlining your interest and relevant experience to kate@holdenclough.com with the subject: ‘Admin Role’, or feel free to hand them in via hard copy at the till.
Nursery Administration Assistant in Bolton employer: Holden Clough Nurseries Limited
Contact Detail:
Holden Clough Nurseries Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Nursery Administration Assistant in Bolton
✨Tip Number 1
Get to know the nursery! Before your interview, take a stroll around Holden Clough. Familiarise yourself with the plants and services they offer. This will not only impress them but also help you answer questions more confidently.
✨Tip Number 2
Show off your personality! When you meet the team, let your friendly and approachable nature shine through. They’re looking for someone who fits in well, so be yourself and don’t be afraid to share your passion for gardening.
✨Tip Number 3
Prepare for those tricky questions! Think about how you’d handle customer enquiries or multitask in a busy environment. Practising your responses can help you feel more at ease during the interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Holden Clough family. Don’t miss out on this opportunity!
We think you need these skills to ace Nursery Administration Assistant in Bolton
Some tips for your application 🫡
Craft a Personalised Cover Letter: When writing your cover letter, make sure to tailor it specifically to the Nursery Administration Assistant role. Highlight your relevant experience and express your enthusiasm for working in a vibrant nursery environment like Holden Clough.
Show Off Your Organisational Skills: In your CV, emphasise your organisational abilities and any experience you have with administrative tasks. We want to see how you can help keep things running smoothly at the nursery!
Be Friendly and Approachable: Since this role involves customer service, make sure your application reflects your friendly personality. Use a warm tone in your cover letter to show that you’re the kind of person who can connect with customers easily.
Apply Through Our Website: We encourage you to apply through our website or send your application directly to the provided email. This way, we can ensure your application gets the attention it deserves!
How to prepare for a job interview at Holden Clough Nurseries Limited
✨Know the Nursery Inside Out
Before your interview, take some time to research Holden Clough Nurseries. Familiarise yourself with their offerings, such as the types of plants they grow and the services they provide. This will not only show your genuine interest but also help you answer questions more effectively.
✨Show Off Your Customer Service Skills
Since this role involves a lot of customer interaction, be prepared to share examples of how you've provided excellent customer service in the past. Think of specific situations where you went above and beyond to help a customer, as this will demonstrate your friendly and proactive nature.
✨Demonstrate Your Organisational Skills
As an Admin Assistant, being organised is key. Be ready to discuss how you manage your time and tasks. You could mention tools or methods you use to stay on top of your workload, which will highlight your ability to multitask and work efficiently across different teams.
✨Express Your Willingness to Learn
Even if you don't have extensive experience in horticulture, showing enthusiasm for learning about plants and gardening can set you apart. Share any relevant experiences or courses you've taken, and express your eagerness to gain hands-on knowledge from the team at Holden Clough.
