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- Tasks: Welcome customers and ensure a positive experience in our showroom.
- Company: Join the Holdcroft Motor Group, a leader in customer service.
- Benefits: Enjoy employee discounts, training programmes, and 23 days holiday.
- Why this job: Be the friendly face of our showroom and build lasting relationships.
- Qualifications: Strong communication and customer service skills are essential.
- Other info: Great opportunities for professional development and a supportive team.
The predicted salary is between 11 - 14 £ per hour.
Rate of pay: £12.71 per hour
Location: Holdcroft Hyundai Hanley
Hours of work: Monday to Friday, 8:30am - 5.30pm
Benefits:
- Employee discount.
- Manufacturer and in-house training programmes.
- Colleague referral bonus scheme (up to £1,000).
- Opportunities for professional development.
- 23 days holiday plus bank holidays.
- Employee assistance programme.
- Free flu jab.
The Holdcroft Motor Group are looking for a Showroom Host to join our successful team in Hanley, Stoke on Trent. You will use your excellent customer service skills to welcome and assist all customers and ensure a positive experience with the business, building and maintaining relationships with all customers and colleagues.
What we are looking for in a Showroom Host:
- Excellent communication skills both written and verbally.
- Professional and friendly telephone manner.
- Strong customer service skills.
- IT and computer literate.
- Well organised and ability to handle workload.
If you think you could be a successful Showroom Host, please apply now, we would love to hear from you.
Showroom Host in Stoke-on-Trent employer: Holdcroft
Contact Detail:
Holdcroft Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Showroom Host in Stoke-on-Trent
✨Tip Number 1
Get to know the company! Research Holdcroft Hyundai and understand their values and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since the role is all about making customers feel welcome, think of scenarios where you can demonstrate your communication and problem-solving abilities. Role-playing with a friend can be super helpful!
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They might share insights about the interview process or even refer you internally, which can give you a leg up!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and really keen on the position. We can’t wait to see your application!
We think you need these skills to ace Showroom Host in Stoke-on-Trent
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and professional side. Remember, we’re looking for someone who can connect with customers, so a warm tone can go a long way.
Highlight Relevant Experience: Make sure to mention any previous roles where you've used your customer service skills. Whether it’s in a showroom, retail, or any front-facing job, we want to know how you’ve made customers feel welcome and valued. Tailor your experience to match what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-organised information that’s easy to read. Use bullet points if necessary to highlight your skills and experiences, making it easier for us to see why you’d be a great fit for the Showroom Host role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows you’re keen on joining our team at Holdcroft Hyundai Hanley. We can’t wait to hear from you!
How to prepare for a job interview at Holdcroft
✨Know the Company
Before your interview, take some time to research Holdcroft Motor Group. Understand their values, mission, and what sets them apart in the automotive industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Showroom Host, excellent customer service is key. Prepare examples from your past experiences where you’ve gone above and beyond for customers. Think about specific situations that highlight your communication skills and ability to handle various customer interactions.
✨Practice Your Professional Tone
Since you'll be the first point of contact for customers, it’s important to convey a professional yet friendly tone. Practice answering common interview questions with a focus on maintaining that balance. You might even want to rehearse with a friend or family member to get comfortable.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions to ask your interviewer about the team dynamics, training programmes, and opportunities for professional development. This shows that you’re not just interested in the job, but also in how you can grow within the company.
