Showroom Host / Administrator ( Casual hours)
Job Title: Casual hours, Showroom Host / Administrator
Location: Stoke-on-Trent & Crewe Showrooms
Salary: £12.71 per hour
Working Hours: Casual, Flexible
Start Date: Immediate
About the Role
We are looking for a friendly, professional, and flexible Showroom Host / Administrator to join our team on a temporary, part-time basis. This role is to provide cover for sickness, annual leave, and busy periods across our Stoke-on-Trent and Crewe showrooms.
As the first point of contact for our customers, you will play an important role in delivering an excellent customer experience while supporting the day-to-day administration of our busy dealerships. Flexibility is essential, as shifts will be scheduled across seven days, with working hours between 9:00am and 5:30pm.
Your Role
Welcome customers into the showroom with a friendly and professional approach.
Signpost customers to the appropriate department or member of the team.
Answer and direct incoming telephone calls efficiently.
Support the showroom with general administrative duties.
Ensure the reception and customer areas remain clean, tidy, and welcoming.
Assist the sales and aftersales teams with administrative tasks as required.
Provide excellent customer service at all times.
Maintain accurate records and follow company procedures.
What We Offer
£12.71 per hour.
Flexible working hours to suit business needs.
Opportunity to gain experience within a successful automotive retail group.
Friendly and supportive working environment.
Variety in your role, working across two dealership locations.
Immediate start available.
About You
Previous customer service or reception experience is preferred.
Excellent communication and interpersonal skills.
Confident using telephones and basic computer systems.
Well organised with strong attention to detail.
Professional, approachable, and reliable.
Flexible and able to work across both our Stoke-on-Trent and Crewe showrooms.
Available to work varying shifts across seven days, between 9:00am and 5:30pm.
A full UK driving licence would be advantageous but is not essential.
About Holdcroft
Holdcroft is a leading automotive retail group committed to delivering exceptional customer service and creating welcoming environments for every customer. We value our people and pride ourselves on providing a supportive workplace where colleagues can develop and contribute to our continued success.
