At a Glance
- Tasks: Enhance customer satisfaction and drive service sales in a dynamic automotive environment.
- Company: Leading automotive dealership in Stockport with a focus on customer experience.
- Benefits: Competitive salary, referral bonuses, and employee discounts.
- Why this job: Join a team that values customer focus and offers exciting challenges.
- Qualifications: Automotive experience and excellent communication skills required.
- Other info: Great opportunity for career growth in a supportive team.
The predicted salary is between 28500 - 35000 £ per year.
A leading automotive dealership in Stockport is looking for a Service Advisor to enhance customer satisfaction and drive service sales. The ideal candidate will possess automotive experience, excellent communication skills, and the ability to work as part of a team.
Offering a competitive salary with an On-Target Earnings of £28,500 - £35,000, this role includes various perks such as a referral bonus and employee discounts. If you are customer-focused and ready for a new challenge, we want to hear from you!
Automotive Service Advisor – Upsell & Wow Customers in Stockport employer: Holdcroft
Contact Detail:
Holdcroft Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Automotive Service Advisor – Upsell & Wow Customers in Stockport
✨Tip Number 1
Get to know the company inside out! Research their values, services, and customer feedback. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice your communication skills! Role-play common interview questions with a friend or in front of the mirror. Being able to articulate your thoughts clearly will help you stand out as a Service Advisor.
✨Tip Number 3
Showcase your automotive experience! Be ready to share specific examples of how you've wowed customers in the past. This will demonstrate your ability to enhance customer satisfaction and drive service sales.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Automotive Service Advisor – Upsell & Wow Customers in Stockport
Some tips for your application 🫡
Show Off Your Automotive Experience: Make sure to highlight any relevant automotive experience you have in your application. We want to see how your background can help us enhance customer satisfaction and drive service sales!
Communicate Clearly: Your communication skills are key! Use clear and concise language in your written application to demonstrate how you can wow our customers. Remember, we’re looking for someone who can connect with people.
Team Player Vibes: We love a good team player! In your application, share examples of how you've worked as part of a team in the past. This will show us that you can fit right in with our crew.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us.
How to prepare for a job interview at Holdcroft
✨Know Your Stuff
Brush up on your automotive knowledge before the interview. Familiarise yourself with common service issues and solutions, as well as the latest trends in the automotive industry. This will show that you're not just a people person but also someone who understands the technical side of things.
✨Showcase Your Communication Skills
Since this role is all about enhancing customer satisfaction, practice articulating your thoughts clearly and confidently. Role-play with a friend or family member to simulate customer interactions. Highlight your ability to listen actively and respond to customer needs during the interview.
✨Prepare for Upselling Scenarios
Think of examples where you've successfully upsold products or services in the past. Be ready to discuss how you can apply those skills in this role. The interviewer will want to see that you can not only meet customer needs but also drive service sales effectively.
✨Emphasise Teamwork
This position requires working as part of a team, so be prepared to share experiences where you've collaborated with others to achieve a common goal. Discuss how you handle conflicts and support your colleagues, as this will demonstrate your ability to contribute positively to the dealership's environment.