At a Glance
- Tasks: Oversee workshop operations, coordinate technicians, and ensure high-quality repairs.
- Company: Join Holdcroft, a leading automotive retail group focused on exceptional service.
- Benefits: Competitive salary, performance bonuses, 31 days holiday, and career progression.
- Other info: Supportive environment with manufacturer training and excellent career growth opportunities.
- Why this job: Make an impact in a dynamic workshop while developing your leadership skills.
- Qualifications: Experience in workshop management or as a senior technician with strong communication skills.
The predicted salary is between 40464 - 49456 £ per year.
Location: Hyundai, Cheshire Oaks
Salary: OTE £45,000
Working Hours: Full-time
Start Date: Immediate
About the Role
We are looking for an experienced Workshop Controller to oversee the day-to-day running of our busy workshop. You'll coordinate the technician team, allocate work efficiently, and ensure repairs are completed to manufacturer standards, on time, and to the highest quality. Working closely with Service Advisors and management, you'll help drive productivity, efficiency, and outstanding customer service.
Your Role
- Plan, allocate, and monitor workshop jobs to maximise productivity and efficiency
- Ensure work is completed to manufacturer standards and within agreed deadlines
- Support and motivate the technician team to achieve productivity and quality targets
- Monitor workshop performance, efficiency, and utilisation
- Liaise with Service Advisors to provide accurate repair updates and completion times
- Ensure all workshop processes comply with manufacturer and company standards
- Assist with technical queries and support technicians where required
- Maintain high standards of health and safety within the workshop
- Manage workshop capacity and prioritise urgent repairs where necessary
- Help drive customer satisfaction through efficient workshop operations
What We Offer
- Highly competitive salary with performance-related bonus
- Excellent earning potential
- Colleague referral bonus scheme (up to £1,000)
- 31 days holiday
- Manufacturer training and leadership development opportunities
- Career progression within a successful and growing motor group
- Supportive and collaborative working environment
- Access to a range of new company vehicles
- Employee Assistance Programme
- Free flu jab
About You
- Previous experience as a Workshop Controller, Senior Technician, or Workshop Supervisor
- Strong technical knowledge of vehicle maintenance and repair
- Excellent organisational and time management skills
- Ability to lead, motivate, and coordinate a busy workshop team
- Strong communication skills with the ability to build relationships across departments
- Experience working to manufacturer standards and KPIs
- Computer literate with experience using dealer management systems
- Full UK driving licence
About Holdcroft
Holdcroft is a leading automotive retail group committed to delivering exceptional customer service and investing in the development of our people. We pride ourselves on providing manufacturer-led training, career progression opportunities, and a supportive environment where our colleagues can build rewarding, long-term careers.
Workshop Controller in Ellesmere Port employer: Holdcroft
Holdcroft is an excellent employer for Warehouse Operatives, offering a supportive and professional work environment at our Hanley location. With competitive pay, 31 days of holiday, and ongoing training and development opportunities, we are dedicated to helping our employees grow their careers while ensuring they feel valued and part of a cohesive team.
