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- Tasks: Provide exceptional customer service and upsell products at our Hyundai dealership.
- Company: Join the Holdcroft Motor Group, a trusted name in the automotive industry.
- Benefits: Competitive salary, commission, 31 days holiday, and in-house training.
- Why this job: Be part of a supportive team and make a real impact on customer experiences.
- Qualifications: Experience in customer-facing roles and passion for the automotive industry.
- Other info: Enjoy a dynamic work environment with opportunities for career growth.
The predicted salary is between 30000 - 42000 £ per year.
Working hours: Monday to Friday 8am to 5:30pm and Saturdays on a rota.
Competitive salary, commission and bonus scheme.
In house training programme
Colleague referral bonus scheme (up to £1,000)
31 days holiday.
Employee assistance programme.
Free flu jab.
The Holdcroft Motor Group are looking for proactive and customer focused professionals whose previous experience working within a busy customer facing environment will enhance our service desk at our Hyundai dealership in Macclesfield.
The successful candidate will demonstrate exceptional communication skills with the ability to maximise service sales opportunities through the upsell of additional products, services and repair work. Confidently delivering product knowledge and offering support to our valued customers, you will provide a smooth customer journey whilst ensuring all systems and documentation are complete with high accuracy.
Required skills as a Service Advisor:
Automotive industry knowledge and experience is essential.
Knowledge and understanding of working within a customer facing role.
Passion for the automotive industry.
Ability to support the rest of your team in busy and challenging periods.
IT and computer literate and ability to use various company systems.
Well organised and ability to manage workload.
If you think you could be a successful Service Advisor, please apply now, we would love to hear from you.
Join the Holdcroft family
Our business is founded on outstanding customer service that’s built on over 50 years of trust, knowledge and quality products. We know the importance of investing in our employees as well as creating an enjoyable working environment with a high level of job satisfaction.
We value committed, hard-working and enthusiastic people that can rise to a challenge and be part of the solution. In return, we offer impressive company benefits, competitive salaries, extensive training and of course a career you can be proud of.
You’ll work with industry leading and award-winning brands to deliver exceptional results, whether that’s in Sales, Servicing, Administration, Accounting, or as part of another one of our incredible teams. Join the Holdcroft family and realise your true potential.
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Temporary Service Advisor employer: Holdcroft Motors Ltd
Contact Detail:
Holdcroft Motors Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Temporary Service Advisor
✨Tip Number 1
Get to know the company! Research the Holdcroft Motor Group and their values. When you walk into that interview, show us you understand what makes them tick and how you can contribute to their customer service excellence.
✨Tip Number 2
Practice your communication skills! As a Service Advisor, you'll need to connect with customers effortlessly. Role-play common scenarios with a friend or family member to boost your confidence and refine your approach.
✨Tip Number 3
Show off your automotive passion! Be ready to discuss your favourite cars or recent industry trends. This enthusiasm will help you stand out and demonstrate that you're not just looking for any job, but this specific role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows us you’re genuinely interested in the position and helps keep you fresh in our minds as we make our decision.
We think you need these skills to ace Temporary Service Advisor
Some tips for your application 🫡
Show Your Passion for the Automotive Industry: Make sure to highlight your enthusiasm for cars and the automotive sector in your application. We want to see that you’re not just looking for any job, but that you genuinely care about providing top-notch service to our customers.
Tailor Your Application: Don’t just send a generic CV and cover letter! Take the time to customise your application to reflect the skills and experiences that match the Service Advisor role. We love seeing candidates who take the extra step to connect their background with what we’re looking for.
Demonstrate Your Communication Skills: Since this role is all about customer interaction, make sure your written application showcases your communication prowess. Use clear, concise language and don’t shy away from sharing examples of how you’ve successfully engaged with customers in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining the Holdcroft family!
How to prepare for a job interview at Holdcroft Motors Ltd
✨Know Your Stuff
Make sure you brush up on your automotive industry knowledge. Familiarise yourself with Hyundai's products and services, as well as any recent developments in the automotive world. This will not only show your passion for the industry but also help you answer questions confidently.
✨Showcase Your Customer Skills
Since this role is all about customer service, think of examples from your past experiences where you’ve gone above and beyond for a customer. Be ready to discuss how you handled challenging situations and turned them into positive outcomes.
✨Practice Upselling Techniques
The job requires maximising service sales opportunities, so prepare to discuss how you would upsell additional products or services. Think of specific strategies you’ve used before and be ready to role-play a scenario during the interview.
✨Be Organised and Ready
Demonstrate your organisational skills by preparing all necessary documents ahead of time. Bring copies of your CV, references, and any certifications. Also, have a list of questions ready to ask about the company culture and training programmes—they’ll appreciate your enthusiasm!
