Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage workshop operations and parts orders while ensuring excellent customer service.
- Company: Join Holdcroft Motor Group, a trusted name in the automotive industry for over 50 years.
- Benefits: Enjoy competitive salary, bonuses, 31 days holiday, and in-house training.
- Why this job: Be part of a dynamic team focused on excellence and customer satisfaction.
- Qualifications: NVQ Level 3 or equivalent with strong organisational skills and customer service attitude.
- Other info: Valid UK driving license required; opportunity for career growth and development.
The predicted salary is between 30000 - 42000 £ per year.
Omoda / Jaecoo Parts and Workshop Controller
Omoda / Jaecoo Parts and Workshop Controller
- Competitive salary, commission, and bonus scheme.
- In-house training program.
- Colleague referral bonus scheme (up to £1,000).
- 31 days holiday.
- Employee assistance program.
- Free flu jab.
The Holdcroft Motor Group is seeking an experienced Parts and Workshop Controller with expertise in both areas to ensure excellence at our Northwich site. The successful candidate will serve as the key link between the workshop, Service Advisors, Service Manager, and Parts department, facilitating smooth daily operations within the service and parts departments.
Working collaboratively, you will organize and schedule technical work, enhance profitability through efficiency, and handle customer concerns related to technical issues. Maintaining excellent communication with customers and external partners, you will liaise between Technicians, Service, and Parts, manage parts orders and stock, and ensure proper job allocation within the workshop.
What we are looking for in a Parts and Workshop Controller:
- NVQ Level 3 qualification (or equivalent City and Guilds or BTEC accreditation) with relevant experience.
- Strong organizational skills with the ability to meet deadlines and manage multiple tasks with high attention to detail.
- Understanding of workshop KPIs and warranty procedures.
- Extensive knowledge of successful parts department operations.
- Motivated team player willing to support colleagues.
- Willingness to learn, develop, and stay updated on complex product information to improve profitability.
- Exceptional customer service attitude.
- Enthusiastic, dynamic, and team-oriented personality.
- Valid UK driving license.
If you believe you are suitable for the role of Parts and Workshop Controller, we encourage you to apply now. We look forward to hearing from you.
INDTEC
Job type: Permanent | Posted: 2025-05-21
Skills
- Full UK driving license
Join the Holdcroft family
Our business is built on over 50 years of trust, knowledge, and quality products, with a focus on outstanding customer service. We value investing in our employees and creating a positive work environment that fosters job satisfaction.
We seek dedicated, hardworking, and enthusiastic individuals who are ready to meet challenges and contribute to our success. We offer competitive salaries, extensive training, and a fulfilling career path.
Work with industry-leading, award-winning brands to deliver exceptional results across various roles, including Sales, Servicing, Administration, and more. Join the Holdcroft family and realize your full potential.
#J-18808-Ljbffr
Omoda / Jaecoo Parts and Workshop Controller employer: Holdcroft Motors Ltd
Contact Detail:
Holdcroft Motors Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Omoda / Jaecoo Parts and Workshop Controller
✨Tip Number 1
Familiarise yourself with the specific KPIs and warranty procedures relevant to the role. Understanding these metrics will not only help you in interviews but also demonstrate your commitment to optimising workshop efficiency.
✨Tip Number 2
Network with current or former employees of the Holdcroft Motor Group. They can provide valuable insights into the company culture and expectations, which can give you an edge during the interview process.
✨Tip Number 3
Prepare to discuss specific examples from your past experience where you've successfully managed parts orders or improved workshop operations. Real-life scenarios can showcase your problem-solving skills and organisational abilities.
✨Tip Number 4
Demonstrate your enthusiasm for continuous learning by researching the latest trends in automotive parts and service management. Showing that you're proactive about staying updated can impress potential employers.
We think you need these skills to ace Omoda / Jaecoo Parts and Workshop Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and qualifications, particularly your NVQ Level 3 or equivalent. Emphasise your organisational skills and any previous roles that involved managing parts and workshop operations.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you've successfully managed parts departments or improved workshop efficiency in the past.
Highlight Customer Service Skills: Since exceptional customer service is crucial for this role, include examples in your application that demonstrate your ability to handle customer concerns and maintain excellent communication with clients and colleagues.
Show Willingness to Learn: In your application, express your eagerness to learn and develop within the role. Mention any relevant training or certifications you have pursued and your commitment to staying updated on product information.
How to prepare for a job interview at Holdcroft Motors Ltd
✨Showcase Your Organisational Skills
As a Parts and Workshop Controller, strong organisational skills are crucial. Be prepared to discuss specific examples of how you've managed multiple tasks and met deadlines in previous roles. Highlight any systems or processes you implemented to enhance efficiency.
✨Demonstrate Customer Service Excellence
Exceptional customer service is key in this role. Share experiences where you successfully resolved customer concerns or improved their experience. This will show your understanding of the importance of communication and customer satisfaction.
✨Familiarise Yourself with KPIs
Understanding workshop KPIs and warranty procedures is essential. Before the interview, research common KPIs in the automotive industry and be ready to discuss how you have used them to drive performance in past positions.
✨Express Your Willingness to Learn
The job requires a commitment to continuous learning and development. Be sure to convey your enthusiasm for staying updated on product information and industry trends. Mention any relevant training or courses you've undertaken recently.
