Vehicle Damage Assessor in Stoke-on-Trent

Vehicle Damage Assessor in Stoke-on-Trent

Stoke-on-Trent Full-Time 31000 - 40000 £ / year (est.) No working from home possible
Holdcroft Motor Group

At a Glance

  • Tasks: Inspect vehicles, prepare repair estimates, and liaise with customers and insurers.
  • Company: Join the dynamic team at Holdcroft Motor Group in Stoke-on-Trent.
  • Benefits: Earn £31,000 - £40,000 OTE, enjoy 31 days holiday, and access ongoing training.
  • Other info: No weekend work, with excellent career progression opportunities.
  • Why this job: Make a real impact in vehicle repairs while enjoying a supportive work environment.
  • Qualifications: Experience as a Vehicle Damage Assessor and knowledge of estimating systems required.

The predicted salary is between 31000 - 40000 £ per year.

Location: Stoke-on-Trent

Salary: £31,000 - £40,000 OTE (DOE)

Working Hours: Monday to Friday, 8:30am – 5:00pm

Start Date: Immediate

About The Role

We are looking for an experienced and detail-focused Vehicle Damage Assessor to join the Bodyshop team at Holdcroft Motor Group in Stoke-on-Trent. This is an excellent opportunity for a skilled assessor who can accurately inspect vehicle damage, prepare repair estimates, and liaise effectively with customers, insurers, and repair teams. You'll play a vital role in ensuring repairs are cost-effective, accurately documented, and completed to the highest standards.

Your Role

  • Inspect damaged vehicles and assess repair requirements
  • Prepare accurate repair estimates using industry-recognised estimating systems
  • Identify repair methods in line with manufacturer guidelines
  • Liaise with insurance companies, engineers and customers throughout the repair process
  • Produce detailed repair specifications and job packs for workshop teams
  • Monitor repairs and authorise any additional work required
  • Ensure all estimates and repair costs are accurately recorded and controlled
  • Support the Bodyshop team in achieving efficiency and profitability targets
  • Maintain excellent customer communication and service throughout the repair journey
  • Ensure compliance with health, safety and manufacturer standards

What We Offer

  • Competitive OTE of £31,000 - £40,000 depending on experience
  • Bonus scheme with excellent earning potential
  • Monday to Friday working hours – no weekend rota
  • 31 days holiday
  • Colleague referral bonus scheme (up to £1,000)
  • Manufacturer training and ongoing development opportunities
  • Career progression within Holdcroft Motor Group
  • Employee Assistance Programme

About You

  • Previous experience as a Vehicle Damage Assessor, Estimator, or Bodyshop Advisor
  • Experience using estimating systems such as Audatex or similar platforms
  • Strong understanding of vehicle repair methods and Bodyshop processes

Vehicle Damage Assessor in Stoke-on-Trent employer: Holdcroft Motor Group

At Holdcroft Motor Group, we pride ourselves on being an excellent employer by offering a supportive and dynamic work culture that prioritises employee growth and development. With industry-leading training, a clear progression path, and the opportunity to earn uncapped commissions, our team members thrive in a premium working environment that values ambition and hard work. Join us in Hanley for a rewarding career where your success is celebrated and your potential is limitless.

Holdcroft Motor Group

Contact Details:

Holdcroft Motor Group Recruitment Team

We think you need these skills to ace Vehicle Damage Assessor in Stoke-on-Trent

Vehicle Damage Assessment
Repair Estimation
Estimating Systems (e.g., Audatex)
Vehicle Repair Methods
Bodyshop Processes
Customer Communication
Insurance Liaison