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- Tasks: Maximise parts sales and build strong customer relationships in a fast-paced environment.
- Company: Join the successful parts team at Holdcroft Motor Group in Hanley.
- Benefits: Excellent base salary with uncapped bonus potential and career growth opportunities.
- Why this job: Be a key player in our parts department and make a real impact.
- Qualifications: Experience in a parts role and excellent communication skills are preferred.
- Other info: Dynamic work environment with ongoing training and development.
The predicted salary is between 21600 - 36000 £ per year.
The Holdcroft Motor Group is looking for a dynamic Parts Advisor to join our successful parts team in Hanley. If you're ready to maximise parts sales, build strong customer relationships, and thrive in a fast‑paced environment, this is the perfect opportunity for you.
Location: Hanley, Stoke on Trent
Salary: Excellent base salary with OTE £30,000 (uncapped bonus!)
As a Parts Advisor, you will be the key to our parts department's success. Your role will involve maximising sales and profitability through strong communication and expert advice.
Responsibilities- Maximising parts sales and profitability by providing accurate quotes and advice to service and trade customers.
- Demonstrating a high attention to detail and accuracy while completing all cost control duties and recording customer requirements.
- Maintaining and developing external relationships with trade customers.
- Liaising with manufacturers and external warranty providers to secure specific information and approval.
- Keeping your product knowledge up to date with market research and in‑house training.
- Handling all payments and ensuring all documentation aligns with manufacturer and dealership policies.
- Previous experience working within a parts role is preferable.
- Excellent communication skills, both written and verbal, for all levels of customers and staff.
- A strong knowledge and understanding of working in a parts environment.
- Proficiency in IT and computer systems.
- A well‑organised approach and the ability to manage a high workload efficiently.
- A valid UK driving licence.
If you believe you have the skills and experience to become a successful Parts Advisor, we would love to hear from you. Apply now to join our team at Holdcroft in Hanley!
Parts Advisor | Automotive Parts Advisor | Motor Vehicle Parts Specialist | Aftersales in Stoke-on-Trent employer: Holdcroft Motor Group
Contact Detail:
Holdcroft Motor Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor | Automotive Parts Advisor | Motor Vehicle Parts Specialist | Aftersales in Stoke-on-Trent
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry and let them know you're on the hunt for a Parts Advisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your product knowledge and customer service skills. Be ready to showcase how you can maximise parts sales and build strong relationships with customers. Practice common interview questions so you can answer confidently!
✨Tip Number 3
Don’t just apply anywhere—focus on companies that align with your values and career goals. Check out our website for the latest openings at Holdcroft Motor Group and tailor your application to highlight your relevant experience in the parts environment.
✨Tip Number 4
Follow up after your interviews! A quick thank-you email can go a long way in making a lasting impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Parts Advisor | Automotive Parts Advisor | Motor Vehicle Parts Specialist | Aftersales in Stoke-on-Trent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in parts roles and showcases your communication skills. We want to see how you can maximise sales and build relationships, so don’t hold back on those examples!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Parts Advisor role. Share your passion for the automotive industry and how you can contribute to our success at Holdcroft.
Show Off Your Product Knowledge: In your application, mention any relevant training or market research you've done. We love candidates who keep their knowledge up to date, so let us know how you stay informed about the latest in automotive parts!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Holdcroft Motor Group
✨Know Your Parts
Brush up on your knowledge of automotive parts and their functions. Being able to discuss specific parts and their applications will show that you’re not just interested in the role, but that you understand it deeply.
✨Showcase Your Communication Skills
Since this role involves a lot of customer interaction, practice articulating your thoughts clearly. Prepare examples of how you've successfully communicated with customers or resolved issues in the past.
✨Demonstrate Attention to Detail
Be ready to discuss how you ensure accuracy in your work. You might be asked about how you handle quotes or manage documentation, so have some concrete examples that highlight your meticulousness.
✨Build Rapport with the Interviewer
Remember, building relationships is key in this role. Try to connect with your interviewer by finding common ground or showing genuine interest in their experiences at the company. A friendly rapport can go a long way!