At a Glance
- Tasks: Deliver outstanding customer service and support customers throughout their vehicle journey.
- Company: Join Holdcroft, a leading automotive retailer with a focus on exceptional service.
- Benefits: Earn £8.00 per hour, gain a Level 3 qualification, and enjoy career progression.
- Other info: Receive dedicated support from coaches and mentors while working in a professional environment.
- Why this job: Kick-start your career in the automotive industry with hands-on experience and mentorship.
- Qualifications: GCSE English & Maths (Grade 4/C or above) and a passion for customer service.
The predicted salary is between 8 - 8 £ per hour.
Drive Your Career Forward with the Holdcroft Academy Service Advisor Apprenticeship. Looking to kick‑start your career in the automotive industry? Whether you're leaving school or looking for a fresh start, the Holdcroft Academy is looking for its next generation of Service Advisors. No previous automotive experience is needed—just a positive attitude, great communication skills, and a willingness to learn.
What You'll Get
- £8.00 per hour for the first 12 months of your apprenticeship, with excellent opportunities to progress and increase your earnings upon successful completion
- A nationally recognised Level 3 Business Administration Apprenticeship
- All training delivered in‑house – no college travel required
- A dedicated apprenticeship coach and experienced mentor
- Hands‑on experience in a busy dealership
- A clear pathway into a permanent career with Holdcroft
What You'll Learn
- Delivering outstanding customer service face‑to‑face and over the telephone
- Booking vehicle services, repairs and MOTs
- Supporting customers throughout their vehicle journey
- Using dealership management systems
- Parts identification, ordering and stock management
- Working closely with technicians and the wider dealership team
- Building the skills needed for a successful career in the motor industry
What We're Looking For
- GCSE English & Maths (Grade 4/C or above)
- Friendly, professional and organised
- Confident communicator with good IT skills
- Passionate about customer service
- Keen to learn and develop
- A full UK driving licence is an advantage (or a willingness to obtain one when eligible)
About Holdcroft
Holdcroft Motor Group is a leading automotive retailer committed to delivering exceptional customer service and investing in our people. Through the Holdcroft Academy, we're passionate about developing the next generation of automotive professionals, offering industry‑leading training, genuine career progression, and a supportive working environment where you can learn, grow, and build a long‑term career.
A Note for Parents & Guardians
We understand that moving from education into the workplace is a big step. That's why every Holdcroft Academy apprentice receives support from both a dedicated apprenticeship coach and an experienced dealership mentor throughout the programme. Training is delivered within our dealerships, giving apprentices real‑world experience in a safe, professional environment while working towards a nationally recognised Level 3 Business Administration Apprenticeship — all without the need to travel to an external college.
Ready to Join the Team?
Visit the Holdcroft Careers website or apply through the Government Apprenticeship Service. Start your career with Holdcroft and drive your future with us!
