RCC Administrator in Shepton Mallet

About Holcim

We are leaders in supplying innovative, sustainable building solutions to the UK construction industry; building progress for people and the planet. Since 1858, we’ve helped shape the UK; powering the construction of homes and hospitals, roads and railways, schools and cities alike. Our mission is to make sustainable construction a reality, through purposeful action that tackles real carbon and climate challenges. We are dedicated to helping Britain grow and thrive - by doing the right thing, doing it together, and making a difference.

Holcim UK Company Benefits

• Competitive Salary, plus bonus, 25 days holiday + your local bank holidays (with options to increase) and other benefits.
• Be valued and supported, working as part of a highly respected team in a business that has a huge focus on Health & Safety.
• Enhanced family benefits, including maternity, paternity, and adoption leave.
• Free 24/7 remote GP service for you and your household.
• Opportunities for career progression both at home and abroad.
• Join our affinity groups selected by and populated by our employees.
• Staff discounts including special rates for garden landscaping products.

The Opportunity

Are you organised, detail-oriented, and enjoy being the person who keeps everything on track? We're looking for an RCC Administrator to join our Regional Customer Centre, providing vital administrative support to our Asphalt business stream. This is a fantastic opportunity to become part of a friendly, supportive team where your work really makes a difference. You'll play a key role behind the scenes, ensuring our customers, commercial teams, and operational colleagues receive the highest level of support. If you're someone who's eager to learn, enjoys variety, and thrives in a collaborative environment, we'd love to hear from you.

As an RCC Administrator, you'll deliver professional, customer-focused administration while supporting the smooth day-to-day operation of the Asphalt business. Based at our New Shepton Mallet site you'll work closely with colleagues across the Regional Customer Centre network and report directly to the Customer Fulfilment Manager.

Your responsibilities will include:

• Providing seamless post-sales administrative support to customers and internal teams.
• Processing financial and commercial transactions accurately and efficiently.
• Supporting the Asphalt commercial and operational teams with day-to-day administration.
• Maintaining accurate records and ensuring information is up to date.
• Assisting with reporting, documentation, and general office administration.
• Working collaboratively with colleagues across the RCC to deliver an excellent customer experience.
• Contributing to continuous improvement by identifying opportunities to streamline processes and improve efficiency.

We're looking for someone with a positive attitude, excellent attention to detail, and a willingness to learn. Whether you're already experienced in administration or looking to develop your career, we'll support you every step of the way.

You’ll bring:

• Excellent organisational and administrative skills.
• Strong attention to detail and a high level of accuracy.
• Good communication skills and the confidence to build relationships with colleagues and customers.
• The ability to prioritise workloads and manage multiple tasks.
• A proactive approach and a willingness to learn new systems and processes.
• A team-focused attitude with a desire to support others and contribute to a positive working environment.

We are committed to building a diverse environment and are proud to be an equal opportunity employer. You will receive consideration for employment without regard to race, religion, gender, gender identity or expression, sexual orientation, national origin, disability or age.