At a Glance
- Tasks: Ensure financial integrity and protect against fraud in a global telecom environment.
- Company: Holafly, a fast-growing scale-up revolutionising travel connectivity.
- Benefits: Competitive salary, dynamic work culture, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on innovation and impact.
- Why this job: Join a passionate team making travel easier and more connected for everyone.
- Qualifications: 5+ years in Revenue Assurance or Fraud Management within Telecommunications.
The predicted salary is between 60000 - 80000 £ per year.
About Holafly
Holafly is a high-growth scale-up revolutionising how travellers connect to the internet abroad. Since 2018, we have empowered travellers in over 200 destinations worldwide with secure, reliable eSIM solutions. With a team of 600+ professionals across multiple countries, we are scaling globally to ensure our users stay connected from the second they land — wherever their journey takes them.
The Opportunity
As our Senior Revenue Assurance & Fraud Detection Analyst, you will be the guardian of our financial integrity, ensuring that every byte of roaming data is accurately accounted for and protected. Your mission is to mitigate leakage and outsmart fraud in a complex, multi-carrier global ecosystem to directly safeguard Holafly’s profitability.
What You'll Own
- End-to-End Roaming Governance: Oversee the full NRTRDE and TAP file lifecycle to ensure seamless data exchange and 100% billing accuracy across international partners.
- System Evolution: Lead the implementation and optimization of our Fraud Management System (FMS) and Revenue Assurance tools by design and implement advanced controls.
- Financial Integrity Reporting: Deliver high-impact analysis on revenue leakage and fraud trends to drive data-backed decisions at the leadership level.
- Regulatory & GSMA Compliance: Ensure all roaming operations and documentation strictly align with GSMA standards and internal CRM protocols.
- Cross-functional Collaboration: Partner with roaming collaborators and technical teams to troubleshoot data exchange issues and support service testing.
What We're Looking For
- Senior-Level Expertise: 5+ years of experience in Revenue Assurance, Fraud Management, or Billing Settlement within the Telecommunications industry, specifically focused on International Roaming.
- Telco Foundations: Proven track record in a Senior Analyst or Lead role at a Global Telco.
- Proven Impact: Experience transitioning a function from manual reconciliation to automated Fraud Management Systems (FMS).
Must-Have Technical Skillset
- Advanced SQL: Proficiency in querying complex relational databases (Oracle, PostgreSQL, Teradata) to extract and analyze large datasets (CDRs, billing logs, and financial transactions).
- Big Data Ecosystem: Experience in processing and analyzing massive volumes of data (e.g., Hadoop, Spark, or cloud-based data warehouses) for real-time monitoring.
- Advanced Data Visualization: Expert-level command of Power BI, Tableau, or Looker Pro, focusing on building automated financial dashboards and KPI tracking.
- Financial Data Analysis: Solid experience in financial reconciliation, identifying discrepancies, and analyzing revenue streams within high-volume transaction environments.
Nice-to-Have
- OSS/BSS Knowledge: Understanding of the Order-to-Cash cycle and how mediation systems translate network events into billable revenue.
- Telco Fraud Awareness: Technical familiarity with network signaling (SS7, Diameter, 5G) to identify patterns like Interconnect Bypass (SIM Boxes) or Roaming Fraud.
- Scripting for Automation: Basic knowledge of Python or R to automate repetitive data validation tasks.
During a trip to Thailand, Pedro and Lidia, the founders of Holafly, experienced the frustration of not having an internet connection. Inspired by their own experiences, they came up with a simple but brilliant idea: why not allow travellers to buy data plans for any destination from their home country? Our passion for providing easy and convenient connectivity to travellers around the world drives everything we do. We love our work and we do it with pride. Stay connected wherever you go.
Senior Revenue Assurance & Fraud Detection Analyst employer: Holafly
Holafly is an exceptional employer that fosters a dynamic and innovative work culture, empowering employees to make a real impact in the fast-paced telecommunications industry. With a strong focus on professional growth, our team enjoys access to cutting-edge technology and opportunities for skill development, all while contributing to a mission that enhances global connectivity for travellers. Join us in a collaborative environment where your expertise in revenue assurance and fraud detection will be valued and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Revenue Assurance & Fraud Detection Analyst
✨Tip Number 1
Network, network, network! Get out there and connect with people in the telecommunications industry. Attend events, join online forums, and don’t be shy about reaching out to professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, make sure to highlight your experience with SQL and data visualisation tools like Power BI or Tableau. Share specific examples of how you've tackled revenue leakage or fraud detection in the past—this will set you apart from the crowd.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and expertise. At StudySmarter, we encourage you to check out our website for roles that match your skills. Tailor your approach to each company, showing them why you’re the perfect fit for their team.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Use this opportunity to reiterate your enthusiasm for the role and mention any key points from the conversation that you found particularly exciting. It shows you’re genuinely interested and proactive!
We think you need these skills to ace Senior Revenue Assurance & Fraud Detection Analyst
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Revenue Assurance & Fraud Detection Analyst role. Highlight your experience in Revenue Assurance and Fraud Management, especially within the Telecommunications industry. We want to see how your skills align with our mission at Holafly!
Showcase Your Technical Skills:Don’t forget to showcase your advanced SQL skills and any experience you have with big data ecosystems. If you've worked with tools like Power BI or Tableau, let us know! We’re keen on seeing how you can contribute to our financial integrity.
Be Clear and Concise:When writing your application, keep it clear and concise. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, especially when it comes to complex topics like fraud detection and revenue assurance.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Holafly
✨Know Your Numbers
As a Senior Revenue Assurance & Fraud Detection Analyst, you'll need to demonstrate your expertise in financial data analysis. Brush up on your advanced SQL skills and be ready to discuss how you've used data to identify discrepancies and drive decisions in previous roles.
✨Showcase Your Technical Savvy
Make sure you highlight your experience with big data ecosystems and data visualisation tools like Power BI or Tableau. Prepare examples of how you've built automated dashboards or analysed large datasets to support revenue assurance efforts.
✨Understand the Industry Landscape
Familiarise yourself with the telecommunications industry, especially around international roaming and fraud management. Be prepared to discuss current trends and challenges in the sector, as well as how your background aligns with Holafly's mission to safeguard financial integrity.
✨Collaborative Spirit
Cross-functional collaboration is key in this role. Think of examples where you've worked with technical teams or partners to troubleshoot issues or implement new systems. Show that you're not just a numbers person but also someone who thrives in a team environment.
