Holafly is seeking a NOC/L1 Support Specialist to monitor our MVNE platform and troubleshoot roaming issues, ensuring uninterrupted data for travelers worldwide.
You will diagnose eSIM activation flows, manage APN/IMSI validations, and collaborate with Customer Service and L2 engineering to escalate incidents. This remote-first role suits a proactive professional in a fast-paced scale-up.
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Remote NOC Specialist - Global Connectivity & Roaming employer: Holafly
Holafly is an exceptional employer that champions innovation and collaboration in the rapidly evolving travel tech industry. With a strong focus on employee growth, you will have the opportunity to lead a dedicated team while shaping the future of customer experience through AI and automation. Our remote work culture promotes flexibility and inclusivity, ensuring that you can thrive in a supportive environment that values your contributions and encourages professional development.
