At a Glance
- Tasks: Deliver top-notch customer service and manage orders for independent accounts.
- Company: Join Hoka, a dynamic brand known for its innovative approach.
- Benefits: Enjoy generous holidays, flexible working hours, and growth opportunities.
- Why this job: Be part of a fast-paced environment where your skills truly matter.
- Qualifications: Fluency in English and Dutch, plus previous customer service experience.
The predicted salary is between 30000 - 40000 £ per year.
Hoka is seeking a Wholesale Customer Service Representative with fluency in English and Dutch. You will provide exceptional customer service while managing orders and maintaining relationships with independent accounts.
The role requires previous customer service experience, excellent communication skills, and the ability to thrive in a fast-paced environment.
The position offers generous holidays, flexibility, and opportunities for professional development.
Wholesale CS Pro — Dutch & English, Hybrid employer: Hoka
Hoka is an excellent employer that values its employees by offering a dynamic work culture where exceptional customer service is at the forefront. With generous holidays, flexible working arrangements, and ample opportunities for professional development, Hoka fosters an environment where team members can thrive and grow in their careers while enjoying a balanced lifestyle.
StudySmarter Expert Advice🤫
We think this is how you could land Wholesale CS Pro — Dutch & English, Hybrid
✨Tip Number 1
Make sure to brush up on your customer service skills before the interview. Think about specific examples where you've gone above and beyond for a customer, as this will show you can thrive in a fast-paced environment.
✨Tip Number 2
Practice your communication skills in both English and Dutch. You might be asked to demonstrate your fluency during the interview, so being prepared will give you an edge.
✨Tip Number 3
Research Hoka and their values. Understanding the company culture will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed and shows that you're serious about the role.
We think you need these skills to ace Wholesale CS Pro — Dutch & English, Hybrid
Some tips for your application 🫡
Show Off Your Language Skills:Since fluency in both English and Dutch is key for this role, make sure to highlight your language skills right at the top of your application. We want to see how you can communicate effectively in both languages!
Tailor Your Experience:When detailing your previous customer service experience, focus on examples that showcase your ability to manage orders and build relationships. We love seeing how you've thrived in fast-paced environments, so don’t hold back!
Be Personable:We’re all about exceptional customer service, so let your personality shine through in your application. Use a friendly tone and show us how you connect with customers—this will help us see you as a great fit for our team!
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at Hoka
✨Brush Up on Your Language Skills
Since the role requires fluency in both English and Dutch, make sure to practice speaking and writing in both languages. You might be asked to demonstrate your language skills during the interview, so prepare some common customer service scenarios in both languages.
✨Know Your Customer Service Basics
Familiarise yourself with key customer service principles and best practices. Be ready to discuss your previous experiences and how you handled challenging situations. Think of specific examples that showcase your problem-solving skills and ability to maintain relationships with clients.
✨Research Hoka and Its Values
Take some time to learn about Hoka’s brand, products, and company culture. Understanding their values will help you align your answers with what they’re looking for in a candidate. It also shows genuine interest, which can set you apart from other applicants.
✨Prepare for a Fast-Paced Environment
Since the job is in a fast-paced setting, think of examples from your past work where you thrived under pressure. Be ready to discuss how you prioritise tasks and manage your time effectively, as this will demonstrate your ability to adapt to Hoka's dynamic work environment.
