At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer service and drive store success.
- Company: Join HOKA, a brand passionate about running and movement.
- Benefits: Enjoy discounts, growth opportunities, and a supportive work environment.
- Other info: Opportunities for personal and professional development await you!
- Why this job: Be part of a mission-driven team that celebrates diversity and empowers individuals.
- Qualifications: Retail management experience and strong communication skills are essential.
The predicted salary is between 25000 - 30000 £ per year.
ABOUT HOKA
At HOKA, we believe in the transformational power of running and the joy and optimism that movement brings. We are driven by our passion for our Brand and products, and we want to share it with as many people as possible. Whether you’re a pro runner, first‑miler, mountain roamer, or neighborhood walker, HOKA is here to empower you to take flight and find joy in movement. We celebrate diversity of your background, your experiences, and your unique identity. We are committed to ensuring an inclusive and equitable workplace where all employees can come as they are. We believe that when we bring our different perspectives to work, we are truly better together.
The Role
Our Assistant Store Managers are integral to the success of our stores. As an Assistant Manager, it’s your job to partner closely with the Store Manager to develop team members, provide the best customer service possible, and communicate our company’s values, vision, and mission. As an Assistant Store Manager, you know how to effectively navigate a complex business to satisfy customers and develop team members while working under the pressure of competing business priorities.
Your Impact
- Strive for the highest level of customer service that you and your team can achieve.
- Collaborate with our Marketing team to help facilitate in‑store events, connect with local communities, and deliver best‑in‑class experiences.
- Think omni by seamlessly connecting the website and socials to the store and vice versa, helping to drive sign‑ups and followers.
- Prioritize regular brand and product knowledge training.
- Develop store strategies to enhance the customer experience and expand traffic.
Who You Are
- A natural communicator who conveys the HOKA and Deckers Brands vision and mission.
- You have the leadership skills needed to manage a team.
- You’re well organized and proactively and efficiently coordinates your resources.
- You’re a problem‑solver who pro‑actively works through challenges.
- You show passion for Running, Fitness and the Outdoors Industry and you make a genuine connection to the HOKA vision and mission.
We Would Love to Hear From People With:
- Solid Retail Management experience.
- Excellent communication skills and ability to convey the HOKA and Deckers Brands Vision and Mission to your team and customers.
- Ability to be agile to meet the needs of the business, within and beyond the four walls of the store.
- Experience coordinating and hosting in‑store events.
- Fantastic problem‑solving skills and ability to work through challenges.
What We Will Give You
As part of our HOKA Family, you belong to more than a performance lifestyle company. From our corporate offices to our retail stores across the globe, we value giving people the freedom to pursue their passions, express their individuality, and are committed to helping them succeed. We’re proud to offer a wide range of benefits to best recognize the important role each person plays in the Deckers Brands mission.
- Extras, perks & volunteering opportunities – Being a valued member of the HOKA and Deckers Brands team means more than just a paycheck. From generous discounts to community‑based programs, we offer a variety of cool extras.
- Growth and Development – Deckers Brands was built on the idea of pursuing passion. That’s why we offer extensive opportunities and support for personal and professional development including a Global Mentorship Program.
- HOKA Uniform Allowance.
- Discount off the Deckers Brands’ (HOKA, UGG, Teva) online and in‑store.
Equal Employment Opportunity
Diversity and inclusion are key to our success. We are proud to be an equal opportunity employer and our employees are people with different strengths, experiences and backgrounds who share a passion for our brands. We welcome qualified applicants embracing their race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, mental or physical disability, medical condition and all of the other beautiful parts of your identity.
Hoka Assistant Store Manager, HOKA - Cheshire Oaks in England employer: Hoka
At HOKA, we pride ourselves on being an exceptional employer that champions diversity and inclusivity while fostering a vibrant work culture. As an Assistant Store Manager at our Cheshire Oaks location, you will enjoy extensive growth opportunities, a supportive environment that encourages personal and professional development, and unique perks such as generous discounts and community engagement initiatives. Join us in empowering individuals to find joy in movement and be part of a team that values your individuality and passion for the outdoors.
StudySmarter Expert Advice🤫
We think this is how you could land Hoka Assistant Store Manager, HOKA - Cheshire Oaks in England
✨Tip Number 1
Get to know HOKA inside out! Familiarise yourself with their products and values. When you walk into that interview, let your passion for running and the brand shine through. It’s all about connecting with their mission!
✨Tip Number 2
Show off your leadership skills! Think of examples where you've successfully managed a team or resolved conflicts. HOKA wants someone who can inspire and develop others, so be ready to share your experiences.
✨Tip Number 3
Don’t just talk the talk; walk the walk! If you’ve organised events or engaged with local communities, bring those stories to the table. HOKA loves candidates who can connect the store with the outside world.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the HOKA family. Let’s get you that Assistant Store Manager role!
We think you need these skills to ace Hoka Assistant Store Manager, HOKA - Cheshire Oaks in England
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your love for running and the outdoors shine through! We want to see how you connect with HOKA's vision and mission, so share your personal experiences and enthusiasm.
Tailor Your Application:Make sure to customise your application to highlight your retail management experience and communication skills. We’re looking for someone who can convey our brand values, so show us how you've done this in past roles!
Be Authentic:Don’t be afraid to be yourself! We celebrate diversity and want to hear about your unique background and experiences. Share what makes you, you, and how that aligns with our inclusive culture at HOKA.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Hoka
✨Know Your HOKA
Before the interview, dive deep into HOKA's brand values and product offerings. Familiarise yourself with their mission to empower movement and how they celebrate diversity. This will help you connect your passion for running and fitness with the company's vision during the conversation.
✨Showcase Your Leadership Skills
As an Assistant Store Manager, you'll need to demonstrate your leadership abilities. Prepare examples of how you've successfully managed a team or resolved conflicts in previous roles. Highlight your communication skills and how you can inspire others to deliver exceptional customer service.
✨Be Ready to Discuss Customer Experience
Think about strategies you've implemented in the past to enhance customer experiences. Be prepared to share specific examples of how you've engaged with customers and created memorable interactions, especially in a retail setting. This aligns perfectly with HOKA's commitment to providing the best service possible.
✨Prepare for Problem-Solving Scenarios
Anticipate questions that assess your problem-solving skills. Think of challenges you've faced in retail management and how you overcame them. Being able to articulate your thought process and solutions will show that you're proactive and ready to tackle any issues that may arise in the store.
